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Moving people. Shaping the future. At OTIS, we take pride in leading the industry we founded. There’s never been a better time to join our team as we continue our journey as an independent company. We are the leader in elevators, escalators and moving walkways. Now, we’re seeking a COMPLIANCE INVESTIGATOR FOR EMEA & AMERICAS.

Job Responsibilities:

This position has responsibility for leading and managing ethics and compliance investigations in Otis EMEA (Europe, Middle East & Africa) and the Americas in accordance with the Otis Absolutes (available at www.otis.com).

This is an individual contributor role, a key position in our Global Investigations Center of Expertise, reporting to the Senior Director, Ethics & Compliance Investigations Leader, EMEA. This position can be remote with a preference to be located in Spain or in Portugal.

As an Investigator, the candidate will be responsible for leading investigations into a broad range of ethics and compliance allegations/complaints in EMEA and the Americas.  Specifically, this individual will be required to:

Conduct comprehensive, high quality end-to-end investigations into alleged breaches of the Otis Absolutes, Otis policies and/or applicable laws/regulations and report the results of those investigations to senior management.

Prepare written investigation plans and reports as required/necessary.

Maintain confidential procedures for the handling and processing of complaints and allegations.

Provide regular, comprehensive reporting to management to provide up-to-date progress on investigations.  Ensure timely closure of all investigations.

Convene Disciplinary & Prevention Committees to review and approve recommended discipline arising from verified breaches of the Otis Absolutes/policies/laws and recommended action plans to prevent recurrence.

Lead investigations in the EMEA and Americas (primarily LAA) regions, facilitating collaboration with and guiding the investigations conducted by others in the regional/local Ethics & Compliance network.

Work closely with the relevant country/regional lawyers when needed on issues involving potential legal violations or regulatory non-compliances.

Work closely with the Otis global investigations team, particularly on investigations involving sensitive compliance issues or implicating senior management.

Provide supervision and training to local Ethics & Compliance staff on investigation procedures and best practices.

Assist in root cause analyses of selected matters as appropriate.

Competencies:

Honesty, integrity, objectivity, good judgment

Effective senior level communication and interview skills

Critical analytical thinking and problem-solving abilities

Strong planning and project management skills

Clear and concise writing style

Pro-active and pragmatic mindset/approach, able to prioritize a busy workload

Strong interpersonal skills, able to work independently as well as collaboratively as part of a team 

Job Requirements:

Bachelor's degree or above

Law degree and/ or law enforcement background strongly preferred

4-7 years working experience with minimum 3 years focus on investigations in a corporate or government environment 

Experience in International Trade compliance and/or FCPA would be a bonus.

Fluent in English, Spanish, and Portuguese

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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