Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
 

As a Compliance Risk Management Officer Associate within JPMC’s Risk Management and Compliance’s, Global Compliance, Conduct, & Operational Risk (CCOR) department in the Office of Fair Lending (OFL), you will partner with internal stakeholders within CCOR and Legal to assess and drive process transformation and optimization.  Your expanded responsibilities could include assessment and analysis of fair lending data, procedure review and repository oversight and ownership.

Your position will reside within OFL Operations, responsible for the execution of the following Core Practices: Governance and Oversight, Regulatory Management, Policies and Procedures, Training and Awareness, Continuous Monitoring and Testing, and Fair Lending Risk Assessment Reporting.  You will report to the OFL Operations, Program Management, Vice President who is responsible for governance and oversight of JPMC’s Fair Lending program covering all lines of business. 

Job Responsibilities:

Collaborate with internal stakeholders to design and implement enhancements for existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineeringServe as an advisor to the team on best practices for collecting and analyzing data on the impact of various change initiativesSupport change management activities by helping to develop communication plans, training materials, and transition strategies to ensure smooth adoption of new systems and processesDevelop management, stakeholder, or regulator presentations to communicate issues, recommendations, and status of initiatives

Required qualifications, capabilities, and skills:

Degreed individual, with 3+ years of experience in financial services – including roles in Consumer Compliance, operational risk, enterprise risk programs, process improvement or a similar regulated backgroundExperience in defining and documenting processes, identifying efficiencies, and ensuring adherence to established (compliant) frameworksStrong analytical and problem-solving, focusing on collaborative and creative solutionsExcellent communication skills, including verbal, written, and presentation abilities, with an emphasis on clarity and inclusivityStrong time management skills, with the ability to work both independently and collaboratively in a supportive team environmentAbility to thrive in a dynamic, regulatory-focused environment, adapting to change and embracing new challenges

Preferred qualifications, capabilities, and skills:

Familiarity with project management principles, including task prioritization and time management, and experience with tools like JIRA is a plusProficiency in leveraging large language models (LLMs) is a plus, and we encourage candidates eager to learn and grow in the use of this evolving technologyFair Lending would be a plus