Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job DescriptionMonitoring, investigating, and validating the compliance status of clients and where necessary to agree and execute corrective measures Managing internal and external (when needed) relations within the context of compliance enforcement and non-compliance assessments and processes escalating where appropriate to the RCS Management as requiredGeneral client compliance with the Visa Rules covering:Assessment of the severity of the non-complianceCase management until resolution is achievedImposing non-compliance assessments, if requiredImplementation of remediation plans and/or waivers in conjunction with RCS Development staff membersCommunication with clients, internal stakeholders, and rule business ownersManagement of multiple compliance actions with business function owners at any one time prioritizing as appropriate and provision of direction to staff in various Visa business functionsProvide clients and staff with accurate interpretation and analysis of the Visa Rules in response to inquiries and / or questions related to compliance activities and ensure understanding and compliance with the Visa RulesDevelop and maintain good relationships with regional offices to ensure RCS team initiatives and best practice are effectively introducedAssist in defining the annual strategy and objectives and plans to support the regions in accordance with strategy as directed by Senior Director, RCSResponsibility and accountability for the execution of the RCS procedures, as developed and updated over time as the function progressesMust manage independently to priorities liaising with business functions as required based on Visa strategy and key business drivers to ensure revenue is maximised

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

 

Strong interpersonal skills and proven abilities in negotiating and influencing customers and staff, including strong written and verbal communications skillsPayments knowledge Experience with dealing with complex client investigationsExcellent writing and verbal skills to convey complex topics in “Plain English”Strong analytical aptitude and demonstrated track record of working with data to develop business-oriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisionsGood project management skills to co-ordinate divergent interests, commensurate with managing a multi-faceted compliance program at an international levelExperience gathering business requirements and translating needs into successful deliverables.Excellent research and analytical skillsAbility to effectively work under pressure and adhering to tight deadlinesAbility to set priorities and manage expectations, and work both as part of a team and independently

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.