Work Environment - PLEASE READ The position will start in Des Plaines but will move to Schaumburg in April/May. The office is a beautiful facility with a ton of amenities and easy highway access. Employees will have individual desks in a quiet office environment. The work environment includes opportunities for collaboration with other teams and vendors. Job Description • Process paperwork for company-managed vehicle assets. • Build relationships with trusted vendors (e.g., DMV) to strengthen industry partnerships. • Maintain detailed tracking to ensure legal operation of company vehicles. • Provide leadership by monitoring workflows, generating reports, distributing daily tasks, and escalating quality concerns to supervisors. • Develop and manage Standard Operating Procedures for internal processes. • Research and report legislative changes impacting transactions for further investigation and system updates. • Collaborate with supervisors to address and resolve client issues, overseeing escalations to resolution. • Identify potential issues affecting metrics and propose solutions to supervisors. • Serve as a subject matter expert to support new process development and system enhancements. • Monitor outlier reports and follow up to ensure timely transaction processing. • Support company initiatives by collaborating with Specialist I team to achieve department metrics. • Assist with inbound compliance responses. • Perform notary tasks as needed (e.g., notarizing documents, affidavits). Skills Data entry, Customer service, Administrative support, Customer support, Order entry, Administrative assistance, Outlook, salesforce software Additional Skills & Qualifications + 3-5 years of office experience (handled high volume paperwork) + High School Diploma + MS Office Suite (Excel, Outlook, and Word) + Tenure and job consistency is important + Salesforce experience is a plus Pay and Benefits The pay range for this position is $39520.00 - $43680.00 11 paid holidays, 15 vacation days (increasing after 4 years of service), 6 days of paid leave per year, Blue Cross Blue Shield medical benefits, Dental, Vision, HSA, 401k (with 3% match +50% on the next 2% of contributions), many other discounts Workplace Type This is a fully onsite position in Schaumburg,IL. Application Deadline This position will be accepting applications until Feb 5, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.