Work Location:

United States of America

Hours:

40

Pay Details:

$68,640 - $102,960 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Department Overview:

U.S. Compliance Operations and Governance provides governance, oversight, and support for central elements of the U.S. Compliance Risk Management Program, including:

Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activitiesCentralized policy and reports inventoriesInternal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversightStrategic, financial planning, business and operations support for the U.S. Compliance Department, the U.S. CCO and the Compliance Executive Team

The Monitoring Program Governance team of U.S. Compliance Operations and Governance coordinates with the Bank's Compliance Units, Compliance Testing, and Oversight Functions to develop the annual monitoring plan for the US, manages the annual plan throughout the year, including activity change requests, tracks monitoring and testing activities through the team's SharePoint and Tableau Visualization, performs quality reviews on individual monitoring activities within the plan, identifies regulatory themes and potential gaps in coverage, and creates standards and procedures for the US Compliance Monitoring Program.

In this position, the Compliance Specialist will assist the team in performing quality reviews and deep dives on individual monitoring activities within the annual US Monitoring Plan, creating reporting and change requests for monitoring activities, tracking activity due dates, and communicating with stakeholders.  The position requires a high level of compliance knowledge with consumer related laws and regulations, an ability to work both individually and as a team, strong analytical skills, and attention to detail.

Job Description:

The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support within a defined area of the function.  Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements.

Depth & Scope:

Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters.Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives.Provides responses to regulatory agencies and Internal Audit. Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness.Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance.Works independently as the senior analyst/subject matter expert and may coach and educate othersOversees and/or independently performs tasks from end to endApplies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledgeExecutes on more complex and/or non-standard requestsResearches and investigates a range of operational/reporting/process issues and provides recommendations to senior management across the enterprise (including Global partners)Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the DepartmentCoordinates/integrates work with other areas as neededProvides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertiseRequires advanced technical/business/function knowledge for discipline supportedHigh level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focusRepresents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization

Education & Experience:

Undergraduate degree or equivalent work experience5+ years of experience

Preferred Background & Experience:

CRCM certification preferredKnowledge and experience with risk management environment, standards, and regulations.Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirementsKnowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systemsAbility to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elementsSkill in using computer applications including MS Office and TableauSkill in using advanced analytical software tools, data analysis methods and specialized reporting techniquesAbility to independently identify, assess, and escalate issues requiring senior management attention

Customer Accountabilities:

Provides Compliance research, evaluation, operational, reporting and/or analytical support in oversight and control function to internal (Compliance) partners, in a timely mannerCoordinates requests to and from, business (Compliance) partners and coordinates tracking and reporting of Compliance function initiatives and programsPrepares and delivers summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholdersRecommends responses to enterprise Compliance Program questions and immediately escalates any sensitive issues according to departmental proceduresAnalyzes data and draw conclusions to meet program health reporting requirementsAnalyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify Compliance - related gaps, issues and enhancementsProactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate

Shareholder Accountabilities:

Contributes to various activities and processes as assignedAdheres to enterprise frameworks or methodologies that relate to activities for own business areaConsistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriateBe knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional areaProtects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk activities as necessaryConducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audienceConducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practicesMonitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities existsAcquires and applies expertise in the discipline, provides guidance, assistance and direction to othersIdentifies, recommends and effectively executes standard practices applicable to the disciplineAdheres to internal policies/procedures and applicable regulatory guidelinesKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteMay lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies

Employee/Team Accountabilities:

Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interestSupports the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unitKeeps current on emerging trends/ developments and grows knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesContributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriateContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for your business area/function and the bank, both internally and/or externally

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.