Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Surveillance Lead supporting the Compliance, Conduct and Operational Risk (CCOR) organization, you will work on daily reviews of alerted communications to identify potential issues and escalate such issues as applicable. You will leverage your knowledge of financial services and/or legal/regulatory background to find potential market conduct risks, reputational risks, or other compliances risks. You will need to be intellectually curious and have a passion for connecting the dots to possess the preferred skillset for this role. JP Morgan’s global surveillance program monitors electronic written and voice communications to detect various forms of market misconduct or other potential conduct issues.

Job responsibilities

Conduct lexicon-based reviews, certain targeted reviews, and ad hoc reviews of employee electronic communications (e.g. emails, Bloomberg chats, etc.) and voice communications  Review and analyze communications and related information to identify potential compliance issues relating to market conduct risks, reputational risks, or other compliance risks  Interact with Line of Business Compliance and other internal teams to appropriately escalate potential compliance issues  Develop and enhance surveillance review processes and procedures

Required qualifications, capabilities, and skills

Bachelor's Degree  Minimum 3+ years of Compliance, Surveillance or Risk related experience in a financial services environment or similar legal/regulatory experience Strong written communication, verbal communication, and presentation skills  Excellent analytical skills and strong attention to detail  Investigative instincts and background/experience in reviewing communications  Strong knowledge of financial markets and products including terminology Demonstrated ability to handle multiple tasks in a fast-paced environment  Ability to effectively partner with key stakeholders and technology partners Fluency in Spanish and Portuguese

Preferred qualifications, capabilities, and skills

Juris Doctor (JD) degree Experience with communications surveillance tools (Connected Archive), Actimize Case Manager, Excel, and SharePoint a plus