Under the Supervisor Gaming Technical, the Gaming Compliance Technician Associate (“Associate”) utilizes technical knowledge to ensure game integrity, conducting preventive maintenance, machine evaluations, and software testing for compliance. The associate assists in regulatory compliance, security, and project completion while maintaining accurate regulatory records and conducting detailed observations of gaming machines for comprehensive analysis, supporting department efficiency.

Essential Duties & Responsibilities

1. Executing technical understanding to protect game integrity by identifying, escalating, and effectively dealing with technical issues. 

2. Perform preventive maintenance and machine evaluations, as well as conduct software game integrity testing to ensure compliance. 

3. Assist in enforcing regulatory compliance, maintaining security, and completing technical projects. 

4. Maintain the accuracy and integrity of regulatory records. 

5. Conduct observations of gaming machines, utilizing historical data and technical behaviors. Accurately identify and escalate any findings for comprehensive analysis records. 

6. Performs other duties as assigned to support efficient operation of department. 

Education/Experience/Qualifications 

High School Diploma or GED required. 

Bachelor's Degree in Information Technology (IT) or Engineering preferred. 

Experience in technology, engineering, Gaming industry or Regulatory/Compliance preferred. 

Ability to learn electronics, electromechanics, and data communications. 

Basic computer literacy and good mechanical and/or electrical aptitude required. 

Ability to learn, retain, and apply AC/DC fundamentals. 

Ability to learn, retain, interpret, and apply Technical Standards, Tribal, State, and Federal Laws. 

Basic proficiency in Microsoft Word, Excel, Power Point and Outlook required. 

Proficiency in internet research is mandatory. 

Certificates/Licenses/Registrations

At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license. 

Qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier.

A+ or N+ certification preferred. 

San Manuel will make reasonable accommodations in compliance with applicable law. 

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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