**Compliance Trainer** **Job Details** **Job Location** Headquarters - Long Island City, NY **Position Type** Full Time **Education Level** Bachelors Degree **Salary Range** $56,000.00 - $70,000.00 Salary **Travel Percentage** Up to 50% **Job Shift** Morning **Job Category** Training **Description** **SUMMARY:** The Compliance Training Manager (Welligent) will create, develop, implement, and conduct training and development programs for employees. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties and responsibilities may be assigned. **Core Responsibilities** + Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. + Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees on the Welligent System. + Develops unique training programs to fulfill workers specific needs to maintain or improve job skills. + Creates and/or acquires training procedure manuals, guides, and course materials. + Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. + Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. + Assesses training materials prepared by instructors. + Evaluates program effectiveness through assessments, surveys, and feedback. + Maintains knowledge of the latest trends in training and development. + Prepares and implements training budget; maintains records and reports of expenses. + Performs other related duties as required. **Qualifications** **REQUIRED** **EDUCATION** + Bachelor’s degree in Business, Training and Development, Compliance or a related field required. **REQUIRED LICENSE/CERTIFICATIONS** + None **REQUIRED EXPERIENCE** + At least two years of training experience required. + Excellent verbal and written communication skills. + Strong presentation skills. + Adept with a variety of multimedia training platforms and methods. + Ability to evaluate and research training options and alternatives. + Ability to design and implement effective training and development. + Extremely proficient with Microsoft Office Suite, Welligent and related program software. **WORK ENVIRONMENT** + This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. **PHYSICAL DEMANDS** _The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities._ + Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.