"Be Part of the Excitement in Youngsville, NC! Join PlanITROI’s Cutting-Edge Team as a Computer Audit Technician and Help Us Transform Technology for a Better Tomorrow!" "At PlanITROI, we’re committed to your growth! Join our Youngsville, NC team and unlock exciting development opportunities, including hands-on training with cutting-edge technology, industry certifications, and a clear path for career advancement within our rapidly growing company." Since 2001, PlanITROI has been providing global reverse logistics, IT Asset Disposition, and Asset Recovery Services for OEMs, retailers, enterprises, education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with their retired computing devices. PlanITROI leverages the circular economy to do social good, by turning clients' old returned, retired, or idle IT devices; laptops, PCs, smartphones, tablets, etc., into re-certified, affordable technology solutions sold directly and through the largest retailers in the world! Computer Audit Technician Overview: PlanITROI is hiring detail-oriented Computer Audit Technicians to join our dynamic Production Team. In this role, you will be responsible for data wiping, data cleansing, and data sanitation. You will also, test, image, and configure various computer hardware devices, ensuring all units meet our high-quality standards. In this position, you will work hands-on with laptops, desktops, Notebooks, tablets, cell phones, etc., and use diagnostic tools to identify and address defects and order parts when necessary. Primary Responsibilities: + Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards. + Use diagnostic software to identify defective equipment and order parts if cost-effective for repair. + Upgrade, configure, and test computer hardware and peripherals. + Collaborate with the Production Team to drive projects to completion and ensure smooth operations. + Accurately record configuration details, audit results, and cosmetic information in the production database. + Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs. + Ensure proper placement of inventory both physically and within the system. + Contribute to the organization and upkeep of the technical facility. + Perform other tasks as assigned to support the team and company goals. Requirements & Experience: + Relevant education or training in information technology, or computer auditing/QC preferred; A+ certification is a plus. + Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities. + Strong ability to diagnose and troubleshoot various IT issues. + Experience in configuring, maintaining, and upgrading PC workstations and peripherals. + Ability to explain technical and non-technical concepts clearly, verbally and in writing. + Exceptional attention to detail with a focus on accuracy. + Capability to work effectively in a fast-paced, deadline-driven environment. What We Offer: + Paid Time Off (PTO) to support work-life balance. + Comprehensive healthcare benefits starting on day one. + A 401(k) retirement plan with an employer contribution. + Support for continued education to foster your professional growth. Candidates must successfully pass a background check and drug screening as part of the hiring process. PlanITROI Core Values + Driven & Confident + Think Win/Win Always + Own IT/Solve IT + Personal Growth Leads to Professional Growth + Innovate & Revolutionize the Future + Proud to be Part of the PlanITROI Team Visit our website: www.planitroi.com “PlanITROI is an equal opportunity employer. We prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws”