**Req ID:** 34380 **Summary** **Computer Operator IV** **Bangor, WA** Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The **Computer Operator IV** will provide support to the IT Help Desk while maintaining a close and highly responsive relationship with the day-to-day activities of the Supervisor and Staff, as well as receiving supervision and guidance. The **Computer Operator IV** will perform various clerical duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the IT Help Desk. **Responsibilities** + Monitors and operates the enterprise in accordance with operating instructions + Studies operating instructions to determine the equipment setup needed + Loads and configures equipment with required items + Assists customers with Tier 1 assistance calls + Enters and maintains job tickets into the ticketing system + Diagnoses and corrects equipment malfunctions + Reviews error messages and makes corrections during operation or refers to problems + Maintains operating record + Performs daily activities that include administrative duties + Performs project and job tracking and review + Other duties as assigned **Qualifications** + High School Diploma or GED equivalent required. + 2+ years of experience in an IT desktop support role + Experience working in a multi-platform environment with Windows 10/11, Microsoft Server 2019/2022 + Must be able to obtain DoD 8570 IAT Level I within 6 months of hire + Background check with the ability to obtain Secret clearance required. **Knowledge, Skills, and Abilities:** + Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting + Competence in Microsoft Office skills + Intermediate-level user of Microsoft Excel + Ability to write clearly and edit work for spelling and grammar **How you’ll grow** At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. **Benefits** At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. **Chenega MIOS’s culture** Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ **Tips from your Talent Acquisition Team** We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ \#Chenega Defense & Aerospace Solutions, LLC **Estimated Salary/Wage** USD $32.00/Hr. Up to USD $32.00/Hr. Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program