Job Description Job ID#: 26267 Job Category: Information Technology Position Type: Contract/W-2 Duration: 2 years Shift: 8 - 5 Normal Biz Hours Positions Available: 2 Our client is seeking a Computer Support Specialist for a temporary position (W2 Only) in Albany, NY This is an excellent opportunity for the right individual. If interested in exploring this great opportunity, please apply directly at www.datrose.com/careers. Veterans are encouraged to apply. Position Details: Duration:2 years Hours: M-F 8am -5pm What to Expect as a:Computer Support Specialist + Daily monitoring of data reporting from ePCR software vendors; + Daily documenting and tracking quality of data s submitted addressing data submission errors with prescribed responses; + Monthly tracking of paper PCR requests from EMS Program Agencies; + Monthly tracking of paper PCR submissions from EMS Program Agencies to the data entry vendor; + Weekly/Monthly monitoring of the Paper PCR Portal Utilization; + Tracking and monitoring technology projects within the Data and Informatics Unit; + Maintaining agency and regional reporting from PubPal (Drupal) survey to allow for agency specific data to help analyze 911 and IFT capabilities across NYS; + Tracking regional elite state data flow statistics to identify gaps in submission and data quality concerns; + Tracking and testing validation rules developed for the updated NYS Data Standard; and + Tracking training and education programming for standard implementation. Qualifications for Success: Minimum qualifications include excellent working knowledge of Microsoft Office, specifically Word, Access, PowerPoint and Excel; the ability to work independently, the ability to work on a team and handle multiple, shifting priorities; good organizational skills; comfort with speaking on the phone, and strong familiarity working in electronic databases. Preferred qualifications include familiarity with and knowledge of the EMS system in NYS, familiarity with the NEMSIS database and prior experience working in a New York State Department of Health or Emergency Management environment. Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit based factors. Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas. Job Requirements Minimum Security Clearance: No