Details **Open Date** 01/24/2025 **Requisition Number** PRN15547N **Job Title** Computer Operator **Working Title** Computer Technician **Job Grade** B **FLSA Code** Nonexempt **Patient Sensitive Job Code?** No **Type** Non Benefited Staff / Student **Temporary?** No **Standard Hours per Week** 20 hours per week or less **Full Time or Part Time?** Part Time **Shift** Day **Work Schedule Summary** Monday-Friday up to 20 hours a week as school schedule allows **Is this a work study job?** No **VP Area** President **Department** 00433 - Auxiliary Services - Campus **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** Internal to the University **Pay Rate Range** $15.25/h **Close Date** 01/25/2025 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** Performs routine maintenance, upgrades, repairs and installations as required on computer products supported by the University Auxiliary IT Department. Provides technical assistance to the University Auxiliary Services as directed. **Responsibilities** * Diagnose and resolve hardware, software, and network issues. * Install, configure, and upgrade computer systems and software applications. * Provide technical support and assistance to users via phone, email, in person, or though Microsoft Teams. * Collaborate with IT staff and other departments to implement new solutions and optimize performance. * Document technical procedures, configurations, and troubleshooting steps. * Maintain accurate records of work performed and inventory of computer equipment. Adhere to university policies and procedures, including security protocols and data privacy regulations. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **Minimum Qualifications** One year of computer operations experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communication skills are also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. **Preferences** * Strong knowledge of computer hardware components and peripherals. * Proficiency in operating systems such as Windows 10/11, and MacOS. * Familiarity with networking concepts and protocols. * Excellent problem-solving and troubleshooting skills. * Effective communication skills, both verbal and written * Ability to work independently and prioritize tasks in a fast-paced environment * Customer service-oriented attitude with a commitment to providing high-quality support. * A+ and/or Network + certification preferred. **Special Instructions Summary** **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.