Job Description:

The concierge position is key to providing personal services and assistance to residents and their guests to enhance the community's overall success. The Concierge must be professional and have a consistent, friendly, and caring attitude. The Concierge reports directly to the Property Manager.

 

DUTIES and SPECIFICATIONS:

The Concierge's focus shall include but not limited to: 

Maintaining the ZRS MANAGEMENT-trained greeting to all prospective residents with an introduction of services offered by the Concierge.Build and maintain a strong rapport with all residents.Reservations of the VIP suite and clubroom and the stocking of all goods needed for both areas (i.e. refreshments, personal items.)Maintain a good rapport with businesses to achieve benefits for concierge services and referrals.Be available to assist Leasing Consultants.Services to resident are to; offer referrals, arrangements for events and other personal needs, full knowledge of government services, and to provide miscellaneous supplies to residents (i.e. stamps, office supplies, maps) that have been determined by the Property Manager.Such services are to include but are not limited to:Theater & event ticket arrangementsNational/local travel arrangementsLimousine, rental car & taxicab reservationTour arrangementsReferral of personal shopping servicesDelivery and moving assistanceOrdering flowers/floral arrangementsHouse-sitting arrangementsCar portering and detailing arrangementsSecretarial service arrangementsDrug store/grocery store delivery arrangementsMedical referralsPersonal grooming arrangementsAirline and travel arrangementsHealth club and sports arrangementCable service arrangementRestaurant reservations & party/catering arrangementsCleaning service arrangementsRepair service arrangements (alterations, shoe repair, etc.)Delivery of packages, express mail, floral arrangements, and so forth to residents.Comply with Fair Housing requirements and laws.

 

SKILLS, KNOWLEDGE and ABILITIES:

Strong professionalism, communication, and "people skills."Good Sales skillsPossess excellent computer skillsPossess verbal, math, and reasoning skillsPossess strong interpersonal and organizational skillsMust possess attention to detailKnowledge of the Internet, Email, and Social Media as it pertains to marketing of communityTeam-oriented with the ability to work independently on occasionWell-organized with the ability to prioritize and multi-taskAbility to handle stressful, urgent, diverse situations in a calm and reasonable mannerAbility to use and apply common sense understanding and good judgment

 

We offer full-time, career-track positions with competitive pay; health, dental, vision, and life insurance; housing discounts; vacation; paid holidays; exceptional 401k plan with employer match; and much more!!!! 

 

We are an Equal Opportunity Employer 

 

Drug-Free Work Place 

 

ZRS Management is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.