Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description A Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors. • 248 well appointed guestrooms • Over 70K square feet of state of the art meeting & event space • Three food & beverage outlets • 62+ acres of trails, expansive fitness center, basketball, team-building, volleyball and your imagination Overview ESSENTIAL FUNCTIONS: Greet guests immediately with a friendly and sincere welcome. Use a clear, understandable speaking voice, exercise judgement, respond to inquiries with accurate information regarding hours of operation, or meeting rooms, etc. Promptly answer telephone calls using positive and clear English communication. Field guest concerns, conducting through research to develop the most effective solutions. Listen and extend assistance in order to resolve problems such as, insufficient heating or air conditioning in conference spaces, etc. Use the photocopier to make copies of items as required. Other duties as assigned by the supervisor. As an on-call associsate, you may be required to work varying schedules to reflect the business needs of the Conference Center. Qualifications Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy. Ability to listen effectively, to speak and write clearly. Ability to stand, walk and/or sit and continuously perform essential job functions. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. Prior customer service experience required. Prior Front Desk or other prior hospitality experience preferred. Compensation Range The compensation for this position is $22.00/Hr. - $22.00/Hr. based on qualifications and experience.