You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division Diploma/qualification in Hospitality or Tourism Management. Preferably a member of the 'Clefs d'Or'. Diploma/qualification in Hospitality or Tourism Management. Preferably a member of the 'Clefs d'Or'.