Location La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description As a Concierge, you will go above and beyond guests expectations while providing assistance and services for guests in order to ensure pleasurable accommodations. *This is a seasonal position with an anticipated start date of April 15, 2025, and an end date of September 15, 2025. Responsibilities + To arrange bookings, reconfirmation of airline tickets etc. + Be fully acquainted with the different points of interests. + Assist in arranging for restaurant reservations and limousines as required by our guests. + Ensure the delivery of parcels, mail, special deliveries, etc. to the guest rooms. + Ensure that the public area (lobby) is maintained, clean and tidy by partnering with Housekeeping department. + Accept other special duties as required by management. + Set up all amenities for guests celebrating special occasions. + Set up special packages that include pre-calls from the concierge and specialized amenities. + Interact with other departments to ensure that guest’s needs are satisfied. + Speak with guests in a friendly, warm manner making them feel welcome to the hotel. + Proactively work to seek out ways in which to improve the hotel experience for our guests. + Handling of special requests i.e. flowers, telegrams, rental cars, forwarding luggage, private cars etc. Qualifications + Previous luxury hotel experience is required. + Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. + Ability to stand for the entire scheduled shift. + Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. + Knowledge of the surrounding area and all of its attractions. + Knowledge of Property Management Systems and related computer programs + Strong knowledge of Microsoft Office Software. Pay Rate: $24.40/hr Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Job LocationsUS-CA-Carlsbad Posted Date6 days ago(3/3/2025 9:01 PM) Requisition ID 2025-120283 # of Openings 1 Category (Portal Searching) Front Office Operations