Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. Zions Bancorporation’s Enterprise Risk Management team is critical in managing risks to the Bank. As an organization, great strides have been made to effectively manage risks and build a strong culture. Enterprise Risk Management professionals are leaders that provide support to our colleagues and clients with important business needs through consultation, collaboration, proactive mitigation, and measuring/reporting performance. Come join our great team to participate and make a difference. An opportunity is available as a Conduct Analyst in our Conduct Office located in downtown Salt Lake City, UT. The Conduct Office oversees adherence to policies, procedures, and standards for employee conduct and provides Executive and Board level reporting. The team serves as liaisons with the business units and divisions within the Bank regarding employee conduct to address significant risks or issues. This is a highly visible role with a broad view to Enterprise activities. We are focused on creating business value and are seeking like-minded professionals to join our team! Specifically, the Conduct Analyst is responsible for partnering with HR, business line management, Cyber Security, Legal, and other individuals for internal investigations. This individual will join a team that values commitment, teamwork, and passion for doing great work, while having fun. This position is eligible to work from home with a flexible 3/2 work schedule (subject to periodic review). Ideal candidates will have the skills and experience necessary to: · Conduct, document, and research internal investigations from the Bank’s Ethics Hotline or other internal findings. · Conduct detailed investigations related to business process, procedure, or policy. · Exercise discretion regarding investigative actions to identify, evaluate, and take action on an individual case basis. · Use internal/external technology sources/contacts to gather comprehensive evidentiary materials. · Partner with HR, business management, Legal, and other resources to offer decision recommendations based on investigation results. · Document case file decision making process specific to activity investigated. · Write concise conclusions for investigative review findings as well as concise and accurate reports. · Prepare and thoroughly document factual findings in an accurate and timely manner. · Communicate with branch and department managers, as necessary, in researching and investigating cases. · Communicate with risk officer/management during case investigation when warranted. · Document results of investigations in the case management system and compile data and maintain necessary records and file to assure efficient and consistent reporting of investigations. · Escalate identified risks to team leadership. · Meet SLAs for the completion of investigations. · Use various bank systems to conduct research of customer transaction activity including the case management system. · Keep current on fraud and risk investigative operations, regulatory expectations and requirements. · Perform special projects as requested. · Other duties as assigned. Qualifications: · Working knowledge of internal/conduct investigations, various bank/government regulatory requirements and processes, ethics and risk program investigations. · Excellent organization and analysis skills. · Demonstrated ability to manage multiple priorities in a time sensitive environment. · Ability to identify common fraud elements, trends, or points of interests to locate related incidents. · Ability to work with employees and management. · Must have excellent interpersonal, investigative interviewing, and communication skills both verbal and written. · Solid project management, organization, analysis and trending skills. · Solid decision making and problem resolution skills. · Ability to meet deadlines, work independently and adapt to changing priorities. · Must be detail-oriented and high degree of accuracy. · Ability to write and translate complex situations into easily understood narratives. · Must be an independent thinker and handle confidential, delicate and/or sensitive information or situations. · Ability to meet deadlines. · Ability to navigate various computer systems, applications and utilize search tools to find information. · Requires a Bachelor’s degree in Business Administration, Human Resources or related field · 2+years internal/conduct investigations, risk management, reporting and data analytics, auditing or other directly related experience, preferably in the financial services industry. · A combination of education and experience may meet requirements. Located in the heart of downtown Salt Lake City, the Zions Bank Building serves as the headquarters of both Zions Bancorporation and Zions Bank. The building sits adjacent to City Creek Center, a world-class shopping and dining destination with more than 100 stores and restaurants. The Zions Bank Building stands tall among Salt Lake City’s central business district, providing hundreds of team members with an exceptional work environment and features such as: + Easy access to the City Creek UTA TRAX station, as well as various electric vehicle charging stations in most City Creek area garages; + An employee-only fitness center and bike storage; + An employee lounge, kitchen, micro market, game tables, couches and TVs; + Private mothers’ rooms and lockers; and + Access to downtown shopping, dining, arts and entertainment. Req ID: 066299 Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.