Flik Hospitality Group Salary: $75000 - $80000 / Year Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Working as an Experienced Corporate Meeting Planner will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Conference Coordinator will interact closely with the Clients’ executives and administrative staff to ensure the seamless planning and coordination of meetings, conferences and other events. Experienced Corporate Meeting Planner who specializes in organizing small and medium-sized corporate meetings and events. With a keen eye for detail and a commitment to excellence, to ensure that every aspect is delivered accurately. Will work with all relevant internal departments to organize and fulfill meeting needs, such as catering and audio visual. Essential Job Functions: Handle meeting room bookings, received by phone or email nationally Sending initial confirmations in connection with bookings and following up at specified intervals prior to the event to confirm the current status of the meeting, the accuracy of participant counts, the need for special equipment, etc. Coordinating a wide range of services for meetings which have been booked, including Audio Visual requirements, food and beverage requests, conference room set-ups, signage, distribution of materials, etc. Conferring with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner. Communicating to all relevant internal departments and vendor partners the specific needs of the client, both in advance of and during the course of meetings. Producing Event Resumes in order to document events and share detailed information with all involved departments. Participating in daily and weekly Planning Meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters. Participating in "pre-con" meetings involving the client, as well as relevant members of the operations staff, when plans for complex and/or large scale events are being finalized. Manage conference aide staff for conferences. Participating in "post-conference/debrief" feedback sessions with the client and relevant members of the operations staff, so as to obtain first-hand comments on certain complex, critical and/or large scale events. Entering complete cancellation details into the reservation system confirming any meeting cancellations to the client by e-mail and applying cancellation charges as appropriate. Working with the client and the Foodservice Director to plan standard and special food and beverage events, documenting such events within the reservation system. Long Description Quickly identifying booking conflicts or potential booking conflicts, suggesting solutions and if not immediately resolved, discussing such conflicts with the Conference Center Lead. Checking that meeting rooms are set-up correctly, with the proper equipment and amenities, prior to the start of meetings. Greet the host upon arrival to the meeting room and ascertaining any new requests. Responding to numerous phone calls and emails with new meeting requests and special "add-on" information for existing meetings. Conducting facility site inspections on a monthly basis to ensure pristine condition and maintenance of the property. Conducting facility tours for prospective clients. Providing lunchtime and other short-term coverage for members of the Receptionist staff. Conducting opening and closing walkthroughs and sending appropriate reports. Producing initial event budgets and reconciling final event costs. Meeting or exceeding monthly, quarterly and annual KPI’s. Handle meeting room bookings, received by phone or email nationally Capacity to take on additional duties as assigned; additional adjustments or responsibilities may be changed or added as necessary. Responsibilities: Team Work and Communication Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication. Maintain a strong awareness of business activity and communicate all updates with your team members. Communicate effectively with team members and pass on necessary information to colleagues that may arise during the escorting process. Provide assistance according to business needs e.g. lunch cover, call-outs, and general support. Support the training of new associates and complete checklists accordingly. Take part in the cross-training program which covers all areas of the department, when available. Personal Presentation and Responsibilities Maintain a professional, polite and considerate manner at all times. Adhere to uniform and presentation standards as per the dress policy. Discuss any training needs or requests with your Supervisor or Manager. Working Environment Maintain a clear, presentable working area at all times and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. Monitor progress to ensure issues are promptly rectified. Escalate to your Supervisor as necessary. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Req ID: 1310017 Flik Hospitality Group HILARIA KWAKUMEY [[req_classification]]