The content planner is a critical support role within the global content team. Conference planner has responsibility over content management and session delivery for global Gartner Conferences. Responsible for the development, management and execution of various conference elements relating to agenda management.

Primary Responsibilities:

Lead operational delivery of all agenda elements across multiple B2B in-person and virtual conferences including agenda management, capacity management, digital event platform management, financial management and staff planning

Communication and collaboration across conference teams to ensure seamless delivery of first-class conferences

Partner with program management and conference management in developing a client-focused agenda, develop and roll out new processes for session management and agenda guidelines

Creation and continuous management of client-facing website that displays all session information for attendees; adhering to agenda go live and session access deadlines

Continuous management and QA of client-facing mobile app that displays all session information for attendees

Analyze data to improve attendee engagement and predict attendee behavior to determine best course of action on various conference elements

Create and maintain conference’s master planner to ensure up to date session information and room allocation is available to all key stakeholders

Attend conferences as the onsite lead for in-person and virtual agenda delivery including managing the conference’s session execution, conference staff and liaising with agency partners and vendors

Partner with Content leadership team on projects by providing feedback and maximize output to scale the business

Liaise with key conference partners and team members (internal and external) to ensure successful agenda execution; build and maintain good relationships by establishing trust and a working partnership

Expected Results:

Achieve operational excellence and execute global conferences on time, within budget and with great attention to detail

Conference consistency through standardized and operational processes, project management and best practices both during planning and onsite execution

Develop a comprehensive understanding of Gartner’s conference business including the value proposition of each conference for attendees and exhibitors

Experience/Qualifications:

Bachelor’s Degree preferred

1-3 years event/project management experience

Experience working in a corporate environment

Strong interpersonal and relationship building skills, cross-functionally and with agency partners

Creative, innovative and strategic thinker with a strong attention to detail

Motivated team player with desire to learn and grow

Excellent written/oral communication and presentations skills

Demonstrated ability to adapt, implement and manage change and strive for continuous improvement

Excellent organizational skills and an ability to work well under pressure, meet deadlines and thrive in high pressure situations

Willingness to travel approximately 20% of time across EMEA locations

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