20.00-21.00 per hour 20.00 | Chicago, IL, USA | Hourly | Full Time Key Responsibilities: + Responsible for daily conference room setups, tear downs, and resets according to specifications (i.e. floor layouts, table & chair sets, beverage set ups); uses judgement to escalate concerns to Conference Center Coordinator/other management. + Collaborates continuously with Conference Center Coordinator on daily and upcoming meeting schedules and Conference Center needs. + Maintains organized inventory of Conference Center equipment and supplies in respective storage rooms and kitchen areas (i.e. tables, chairs, power strips, beverages, and condiments). + Tracking of numbers and volumes for monthly and quarterly reporting (set-ups, calls, emails, etc.). + Partners with team members to ensure backup/coverage in all service areas. + Problem solves and trouble shoots special requests and works effectively with all stakeholders. + Reports all issues to service/facility team for work order entries. + Performs floor sweeps daily of Conference Center. + Provides excellent customer service. + Other duties as assigned by management. Qualifications: + HS Diploma or equivalency required + Working knowledge of office services operations + Working knowledge of Microsoft Products including: Word, Excel, Outlook, and Teams + Must demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills + Must be able to learn new skills quickly + Flexible and able to juggle multiple, and at times, conflicting priorities + Strong initiative required; ability to work independently with minimal direct supervision + Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders/customers + Exhibits superior verbal and written customer service skills + Maintains confidentiality while working with highly sensitive materials + Able to walk, bend, kneel, stand, and/or sit for extended periods of time + Able to lift or move 50lbs or greater at times