Key Responsibilities:\n\nResponsible for daily conference room setups, tear downs, and resets according to specifications (i.e. floor layouts, table & chair sets, beverage set ups); uses judgement to escalate concerns to Conference Center Coordinator\/other management.\nCollaborates continuously with Conference Center Coordinator on daily and upcoming meeting schedules and Conference Center needs.\nMaintains organized inventory of Conference Center equipment and supplies in respective storage rooms and kitchen areas (i.e. tables, chairs, power strips, beverages, and condiments).\nTracking of numbers and volumes for monthly and quarterly reporting (set-ups, calls, emails, etc.).\nPartners with team members to ensure backup\/coverage in all service areas.\nProblem solves and trouble shoots special requests and works effectively with all stakeholders.\nReports all issues to service\/facility team for work order entries.\nPerforms floor sweeps daily of Conference Center.\nProvides excellent customer service.\nOther duties as assigned by management.\n\n

Qualifications:\n\nHS Diploma or equivalency required\nWorking knowledge of office services operations\nWorking knowledge of Microsoft Products including: Word, Excel, Outlook, and Teams\nMust demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills\nMust be able to learn new skills quickly\nFlexible and able to juggle multiple, and at times, conflicting priorities\nStrong initiative required; ability to work independently with minimal direct supervision\nAble to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders\/customers\nExhibits superior verbal and written customer service skills\nMaintains confidentiality while working with highly sensitive materials\nAble to walk, bend, kneel, stand, and\/or sit for extended periods of time\nAble to lift or move 50lbs or greater at times\n