This position reports to
Business Process Manager
Your role and responsibilitiesWe are part of Application Development and Maintenance Department looking after Marketing &Sales applications.To strengthen our team, we are looking for motivated trainee with positive spirit to support implementation projects.As an Implementation Trainee you will be directly supporting the local business super users around business processes requirements, tools configuration, trainings delivery and incident resolutions. The work model for the role is: hybridTypical responsibilities may include, but are not limited to, the following:• Support Implementation Manager and the project team to define a project scope and plan and ensure that implementation project timelines are met, and scope delivered• Provide set-up in environments (production, stage, test), configure fixes and workaround’s as applicable• Act as a contact point for business Key Users, provide initial assessment of reported issues • Track and follow-up problem resolution• Provide application training for local users, both new users and experienced users, for first time use or when new enhancements are introduced• Publish information, updates, news and facts for local users • Document local business processes, new requirements and acceptance criteria• Serve as liaison between local super users and the development teams to resolve issues• Perform testing activities related to Local Business Process:o User Acceptance Testing of solutions supplied by Level 2-4 support, including implementing the new features or fixes into the local business processeso Support testing/quality assurance of new local requirements
Qualifications for the roleVery good spoken and written EnglishExcellent interpersonal and communications skills, with the ability to work effectively as part of a team Ability to analyze situations, prioritize, implement processes and solve problem effectivelyHard working & willing to learn. Strong desire to take challengesInterested in further development in IT and/or project management
More about usWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStoryWe offer: • Paid internship• Gain experience in an international environment• Hands-on experience ABB`s tools and applications• Flexible working hours• Friendly work environment with great team spiritTo apply for the position, please send your application via our page.We reserve the right to answer only to the chosen candidates.ABB Data Privacy Statement:https://new.abb.com/privacy-notice/candidate