Chase seeks a highly collaborative, self-starter with the ability to deliver cross-functionally across Product, Design, Data and Technology teams to achieve business results.  

As a Rewards product analyst, you will be responsible for making our rewards products better, smarter and more personalized by leveraging a deep understanding of customer needs, data intelligence, and how to create excellence at scale while maximizing business value. You will lead the planning, sequencing and implementation of these initiatives to enhance end-state transformation based on value, impact and time to market. You will also manage a cross-functional team of stakeholders to develop an implementation plan, analyze potential risks/benefits, work with your business partners to determine the best solutions, and manage your project through completion. Strong data and analytical skills and effective communication skills will make you successful in this role. The perfect candidate will have experience in both Agile Program Management and implementing fast paced strategic business priorities to market within highly matrixed organizations. If you enjoy creative problem solving, are highly analytical and curious about how things work, and are skilled at building momentum and structure around meaningful work, this is the role for you. 

Job responsibilities:

Growing into a subject matter expert on Rewards and Loyalty customer experience as well as understanding upstream and downstream implications of Rewards data Partnering with our technology teams within their sprint cycles to define all epics and stories with specific acceptance criteria to deliver new APIs and new product features on time. Help support the completion of business epics and the removal of blockers Responsible for end-to-end product delivery following the Product Life Cycle. Responsible for development of project plans, metrics, risk/issues, decision logs, and other project artifacts Partnering with key business and technology partners to analyze business/operational processes, identify business and operational requirements, oversee technology build, manage user testing, and coordinate solution implementation Develop and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis Communicating with executive level leadership product needs, progress and business challenges

Required qualifications, capabilities and skills:

3+ years of digital product, project management or relevant experience as well as proven track record of delivery in fast paced environments Experience with agile product development techniques and continuous integration philosophies and practices for speed to market; prior experience with REST Service specifications using Swagger a plus Ability to communicate openly, be transparent, be open and receptive to diverse ideas from different stakeholders, with the ability to influence and motivate Flexibility to influence and partner across a large, highly matrixed organization and impact change through promoting a culture of collaboration across organizational boundaries Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain Experience with Microsoft suite (PowerPoint, Excel, SharePoint), JIRA, Confluence tools Bachelor’s degree required

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).