Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Summary:
This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.
Client Protection is looking for an experienced Fraud Prevention and Detection leader to manage the Digital Fraud Policy team. In this role, you will be responsible for the execution of fraud prevention and detection policies to defend the bank, and our clients, against fraud and scams. You will leverage your advanced understanding of Fraud and your advanced intrapersonal skills to work across multiple lines of business and partner with key stakeholders such as product, technology, operations, vendors, legal, and compliance to understand the business direction, overlay with current fraud environment and recommend solutions to prevent financial losses from fraud. Shared responsibility with strategy for the overall fraud loss line.
Responsibilities:
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Required Qualifications:
8+ years of experience in risk management, fraud prevention/detection/investigation experience in the financial services industry.Prior experience leading strategy or initiative development in a digital context (product development, etc.)Knowledge and understanding of fraud investigations, network rules, and working knowledge of REG E, REG O, and REG Z.Proven ability to rapidly absorb and synthesize data to form an accurate understanding of issues and the ability to develop both tactical and strategic recommendations close the gap and prevent recurrence.Excellent verbal, written, and interpersonal communication skills.Ability to work in a fast-paced, dynamic environment is critical. Must have exceptional organizational, project management, and influencing skills.Must have leadership and management skills, including development of teams and individuals.Desired Qualifications:
Experience developing fraud related reporting and can interpret existing reports to maintain fraud losses and identify variance from historical norms to target ongoing or future attacks.Outstanding critical thinking, and analytical skills and a basic understanding of statistics.Skills:
Analytical ThinkingBusiness AnalyticsData MiningFraud ManagementBusiness Process AnalysisCritical ThinkingInfluenceRelationship BuildingStrategy Planning and DevelopmentBusiness Case AnalysisIssue ManagementLeadership DevelopmentProcess Performance MeasurementRecruitingShift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.