Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To ensure effective and efficient resolution of the Corporate and Commercial claims and related account payments by adhering to the identified processes, procedures, standards and exercising appropriate discretion and ensure delivery within the agreed SLAs and TATs of the assigned portfolio, by effectively engaging with all relevant stakeholders. 

Qualifications

Minimum Qualifications

Completed MatricNQF 5 FAIS QualificationRequired Commercial Insurance Qualifications - Relevant FAIS Qualification for Category 1 Commercial LinesRE5

Experience Required

3-4 years Commercial claims experience with broad, solid technical understanding of corporate and commercial policy wordings and claims.

Technical background on motor claims/repairs (commercial)

Additional Information

Behavioral Competencies:

Articulating InformationChecking DetailsMeeting TimescalesFollowing ProceduresResolving Conflict

Technical Competencies:

Insurance PrinciplesUnderwriting managementInsurance Products and ServicesClaims Knowledge