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Job DescriptionTeam Summary
The Enterprise FX, Settlement, and Cross Border Solutions team is accountable for the design, build, and commercialization of best-in-class, enterprise-grade, FX, settlement, virtual accounts, and currency management solutions. Our purpose is to meet the growing and increasingly diversified needs of clients moving funds around the world that, in turn, protects and grows Visa FX revenues.
We do this by enabling sales to sign new and existing customers together with the post-contract delivery of a broad suite of flexible, transparent, and competitive FX solutions via the FX Marketplace.
What a Manager in EFX Solutions, AP Region, does at Visa:
A Solutions Manager in Enterprise FX supports or enables the discovery, delivery and scalability of new and existing cross border, FX, and settlement capabilities across client segments in the region. This person will act as the solutions specialist in core purchase, money movement, commercial, and merchant & acquiring focused client-facing teams. Performance is measure on the successful deployment of cross-border value added solutions, including: Persistent FX; Multicurrency Wallets with Real Time FX; Commercial & B2B Travel Cross Border Solutions; flexible FX rate options on Visa Direct; and offering new FX & cross-border services to acquirers and merchants.
Specifically, this role will focus on:
1. EFX Product readiness, GTM Planning & Best Practices
Work closely with product leads to ensure product deployment readiness in the AP market context; provide feedback and collaborate on product roadmap features; identify and engage with ecosystem enablers to facilitate client conversations and solutioningDevelop and deliver “playbooks” with client-facing solutions materials focused on settlement and emerging FX capabilities2. Internal and External Stakeholder Education
Support specialized learning path for EFX capabilities & support the broader team/client-facing staff in market-facing discussions for enablement of value propositionsContextualize use cases and create feedback loop from internal and external clients which feeds into our EFX product roadmapsProvide product subject matter expertise in pitches and determine impacts to delivery resourcesProvide industry knowledge and implications on known or potential impacts clients relative to FX or Settlement solutionsTrack and understand customer needs and trends providing insights into how they are/may impact client business models while informing the product strategy3. Commercial Pipeline and deal execution for EFX
Help to build the EFX business within the region via identification of a prioritized list of target markets and clients (internal and external) for commercialization of the EFX FX and settlement capabilitiesSupport RFPs: develop, manage and coordinate pitch materials on EFX components of client deals Align with regional stakeholders on client engagement model to drive deal throughputResponsible for the scaling of EFX use cases/solutionsAdvocate for EFX products and initiatives with clients through consultative selling, in collaboration with Visa sales teamsInform EFX product strategy by developing in-market viewpoint and advocating for client needs internallyWhy this is important to Visa
Your role is business critical to Visa’s regional cross border objectives by deploying a suite of FX and Settlement solutions which drive flexibility, simplicity, speed, and transparency for our clients.
Having dedicated stakeholders responsible for the support of front line sales and account executives to drive the delivery of EFX solutions for Banks, Fintechs, Acquirers and Marketplaces, etc is crucial to long-term revenue targets.
Working within the organization for timely solution launches, supporting senior client stakeholders, pitching value proposition and helping create solutions for various opportunities, across core purchase, commercial & money movement, and value-added services flows needs exceptional people with tremendous focus.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
QualificationsWhat you will need:
8 years of professional experience in payments, banking or payment processing, having performed productization or solutioning in client-facing roles. Experience in modern card-scheme, instant ACH solutions, and cross border account payments preferredKnowledge of regional market, competitive landscape and related dynamicsDeep knowledge in consumer, business and merchant banking and according payments flows and systems. Visa and retail payment industry knowledge as well as P2P, B2C and B2B market experience is a plus, but not requiredSkilled at client conversations and can clearly articulate technical solutionsAbility to explain complex business and technical concepts to broad audiences in an approachable wayUnderstanding of mobile, API and service-oriented architectureAbility to see through business problems and create technical solutions to address the client needs and end user demand. Consultative product solutions experience within an enterprise or financial services environmentOrganizational and leadership abilities to influence, negotiate and drive resultsSelf-starter with a bias toward action and proven track record for successfully commercializing technology products that delight customersStrong empathy for customers and understanding of value drivers in recurring revenue business models.Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and suppliersStrong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriatelyExcellent active listening and communication skills, including verbal, written and presentation necessaryAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.