We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** You will joining CIBC’s Commercial Banking & Payments Technology (CBPT) Team. You will provide leadership for QA deliverables on large, complex program/projects supporting CIBC digital transformation & modernization strategy. The role applies professional knowledge in leading & strategizing the functional & automated testing function within the Commercial QA team, managing the work deliverables of offshore teams, managing project stakeholders communication. Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure test coverage. Analyze test results, identify defects, and work with the development team to resolve issues. Ensure adherence to quality standards, best practices, and industry regulations throughout the testing process. Continuously improve testing processes, tools, and techniques to enhance efficiency and effectiveness. The role works closely with a variety of stakeholders including the Executives, CIBC Technology teams, Business partners, and external vendors to assess business needs, solutions, and applying appropriate testing methodologies and best practices. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. **How You’ll Succeed** + **Decision Making and Critical Thinking** - Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems. + **Business and Systems Expertise** – Be subject matter expert in commercial banking industry and Payments systems; Knowledge and experience working with large geographically disperse teams + **Technology Expertise** - Ability to assess and recommend right QA Automation tools, process and frameworks best suited for in-scope project. Ability to demonstrate expertise in test automation framework development for mobile, desktop & mainframe based applications + **Communication** - Ability to produce a variety of documentations/presentations that demonstrate, clarity of thought and orderliness of presentation. + **Teamwork & Partnering** - Ability to establish and build healthy working relations and partnerships with business, vendors and peers. + **Impact & Influence** - Ability to impact decisions within and outside own organization. + **Adaptability -** Responding to changing business priorities and needs by re-planning, re-prioritizing, re-allocating resources, etc. + **Leadership Skills** – Offer guidance and support. Provide strategic, informed recommendations to senior management, and keep up to date on current technology trends. Share knowledge and collaborate to come up with effective solutions to problems. + **Relationship Management** – Work closely with project teams, executives, stakeholders and business partners to develop, and implement high quality solutions that meets/exceeds business and client expectations **Who You Are** + **You can demonstrate experience with:** A minimum of 12 years of relevant experience as a senior consultant in Quality Engineering for Banking and Financial Services domain. You have in-depth knowledge of testing processes working with BAs and Developers to validate requirements and incorporate the requirements for the design and development of test strategy, test plans, cases, and the automation test scripts. + Expert in Quality Engineering for products developed in both Agile and waterfall methodologies. Experience participating in test strategy development, test estimation, and planning discussions. You can read Requirement Specification documents and produce Test Plans and Test Cases in software development testing, automation, and software process improvement. Able to define and execute the automation, testing, and QA processes from smoke testing through final acceptance testing, able to define and execute an automation strategy working with external groups. + Experience with testing approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner. + Bachelor's degree in Computer Science, Engineering, or related field. (Master's degree preferred). Proven experience as a Test Manager or similar role in software testing. Strong technical background with proficiency in SQL, Main frame and web applications is a must. Automation testing tools and programming languages (e.g., Selenium, Java, Python) experience is a plus. Experience in designing and executing test strategies, plans, and test cases for complex software projects. + Excellent leadership, communication, and collaboration skills. Knowledge of software development lifecycle (SDLC), Agile methodologies, and continuous integration/continuous deployment (CI/CD) practices. Strong analytical and problem-solving abilities. Certifications in software testing (e.g., ISTQB, CSTE) are a plus. + **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. + **You give meaning to data.** You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. + **You're inspired by collective success.** You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. + **You have a degree in:** Computer Science/Information Technology + **You're digitally savvy.** You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends in Quality Engineering space. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **Values matter to you.** You bring your real self to work and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. + We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. *Subject to program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Expected End Date** 2024-11-04 **Job Location** Toronto-81 Bay, 11th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Business, Large Group Presentations, Multiplatform Development, Operational Acceptance Testing (OAT), Systems Integration, Technical Training, Test Execution, Testing Methodology, Test Scenarios At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.