WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description- Identification of opportunities followed with project execution to meet the agreed targets with clients- LEAN Six Sigma and Digital Transformation Project mentoring- Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external)- Adherence to internal protocol around project identification, execution etc. through design thinking workshops, due-diligence, re-imagining customer journeys, blueprinting activities etc. keeping in mind customer effort reduction, improving straight through processing etc.- Conduct Lean Six Sigma trainings
Qualifications- Minimum academic qualification: College Graduates (15 Years) basis our specific role requirement- System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet, and web-based applications)- Language proficiency (English) - Good/ Excellent- Should possess good analytical skills, communication, and negotiation skills.- Excellent knowledge of Excel, Word, Power point & Minitab.- Certified Greenbelt/Blackbelt- Project management and design thinking practioner- P&C Insurance experience- Action and results oriented, self-driven person, analytical and structured, quality focused and adaptable