EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow.
Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.
Our reach extends globally, with offices in the United Kingdom, Israel, India, the Cayman Islands, Singapore, and Ireland.
A Consultant Manager – Change Management position leads client services related to Change Management. This position will provide leadership and oversight, and may deliver work product related to the creation and distribution of training content and communication across multiple service lines and projects to solve client’s needs. This position develops new client relationships, supports existing client relationships, oversees professional development of team members, and assists with other related firm initiatives.
QUALIFICATIONS:
• Bachelor’s degree in Accounting, Finance, Business, Economics, or an approved related field is required.
• Master’s degree is preferred.
• Project Management Professional (PMP) certification is preferred.
• Minimum 7 years of related experience in consulting and advisory services, training, change management or academic experience is required.
• Minimum 3 years of demonstrated supervisory and project management experience is required.
• Minimum 3 years of experience with technologies and best practices for instructional manuals and teaching platforms is required.
• Experience in business development and service line growth is required.
• Microsoft SharePoint experience is preferred.
• Must have capacity for quickly understanding new concepts, workflows, and systems.
• Comprehensive knowledge of training plans, curriculum and aid design and development.
• Strong project management skills with ability to manage multiple projects and tasks with a strong attention to detail and accuracy.
• Must have excellent interpersonal, written and verbal communication skills. Professionally and appropriately communicate with a diverse group of individuals.
• Must demonstrate a positive attitude and proactive nature.
• Must exhibit a high degree of professionalism and maintain the highest level of confidentiality.
• Able to work in a highly organized manner within a fast-paced, innovative, and continuously changing environment.
• Ability to work independently with minimal supervision.
• Must be computer literate with the capability of performing at an intermediate or advanced level with respect to the Microsoft Office Suite of products (specifically PowerPoint, Excel, and Word, SharePoint).
RESPONSIBILITIES:
• Leads the development and delivery related to group and individual trainings on complex topics to a varying level of team members and clients.
• Plans, prepares, directs and completes client engagements in an efficient manner and within allotted timeframes.
• Collaborates with program managers and clients to assess and identify process risks and provide recommendations for improvement.
• Creates and leads the preparation of client proposals and manages existing client relationships.
• Oversees the formulation of training outlines and recommends instructional methods utilizing knowledge of training needs and effectiveness of such methods.
• Directs and leads the development of training aids including training handbooks, demonstration models, multimedia visual aids and computer tutorials.
• Coordinates and oversees administrative functions necessary to deliver and document training programs.
• Provides oversight and direction of training and development programs and instructional objectives and methods.
• Reviews, approves and delivers team analysis and assessing training and development needs for individuals, departments and clients.
• Understands and delivers engagement scope, manage day-to-day acitivies of work product, and assist with oversight of overall quality control of client deliverables.
• Develops new client relationships by expanding existing relationships with clients, maintaining personal networks, and active participation in civic, business, and professional organizations.
• Builds and maintains trusted relationships with diverse group of clients, team members, supervisors, and subject matter experts.
• Monitors workload of self and team weekly to meet billable hour expectations.
• Directs staff activities in an efficient and effective manner to meet productivity and realization goals.
• Monitors workload to meet billable hour expectations and performs timely reviews of work products prior to submission to a Director/Associate or client.
• Sets direction for staff, manages and resolves process and procedure issues presented by staff.
• Performs effective on-the-job training for other team members and demonstrates positive leadership skills.
• Performs supervisory responsibilities for senior, staff, and intern positions and provides prompt feedback to Director regarding staff performance. Complete staff evaluations after large or multiple engagements and on a periodic basis.
• Maintains the required CPE for Firm and licensing requirements
• May lead and/or participate in Firm recruiting activities..
Other Duties:
• Provides courteous and prompt service to all internal and external parties. Prioritizes and addresses requests and assignments in a professional and cooperative manner.
• Identifies opportunities and recommends methods to improve service, and work processes. Assists in the implementation of quality improvement initiatives.
• May assist co-workers in the completion of tasks and assignments to ensure continuity of service and demonstrating team work skills. Actively supports teamwork throughout the organization.
• Perform other services as assigned.
Other Considerations:
• May periodically travel and work from different company locations.
• May be required to work overtime, and/or on weekends as needed.
• Must arrive at EisnerAmper offices or client locations in a timely manner and be ready to perform job responsibilities.
Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully with or without reasonable accommodations. The work environment is considered to be that of a typical business/office operation. The noise level in the work environment is usually moderate.
BENEFITS:
• Medical, dental, vision, life, and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Paid holidays, vacation, and sick time
• Employee assistance program and other firm benefits.
Join our team of professionals and take a firm step forward in your career. With an established mentor program and defined career paths for a range of specialties and skill sets, EisnerAmper is a place where professionals of all experience levels thrive. Our Lifelong Learning program, combined with technical training opportunities for staff, ensure that this is a place where our employees can grow — and with a rich office culture and a strong commitment to work/life balance, EisnerAmper is a place where you'll be happy to do so. To be considered for employment, visit www.careers.eisneramper.com, complete an employment application and Explore Your Next Opportunity with EisnerAmper.
EisnerAmper is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Our full-time positions also offer a competitive benefits package that includes:
Medical, dental, vision, life, and disability insurance 401(k) Retirement Plan Flexible Spending & Health Savings Account Paid holidays, vacation, and sick time Employee assistance program and other firm benefits.