Job Title

Consultant - Total Workplace (Workplace Change Management)

Job Description Summary

The Change Management Communications Specialist will play a key role on the dynamic and high-achieving, Total Workplace Team at Cushman & Wakefield. This person will focus on the people side of change – primarily focused on creating and implementing change management strategies for C&W clients. The Change Management Communications Specialist will create communications and engagement opportunities that help to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization.

Job Description

· Bachelor’s degree in Communications, HR, Organization Development, Psychology or related field preferred

· Some (2+ years) consulting experience preferred

· Change management certification or designation desired; Prosci Certification a plus

· A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR® Model is a plus

· Excellent writing, editing and proofreading skills and ability to write across a wide variety of formats

· High emotional intelligence, excellent interpersonal communication, leadership, and relationship-building skills

· Familiarity with project management approaches, tools and phases of the project lifecycle

· Experience with large-scale organizational change efforts

· Acute business acumen and understanding of organizational issues and challenges

· Ability to clearly articulate messages to a variety of audiences

· Ability to establish and maintain strong relationships

· Ability to influence others and move toward a common vision or goal

· Flexible and adaptable; able to work in ambiguous situations

· Resilient and tenacious with a propensity to persevere

· Forward-looking with a holistic approach

· Organized with a natural inclination for planning strategy and tactics

· Problem solving and root cause identification skills

· Able to work effectively at all levels in an organization

· Must be a team player and able to work collaboratively with and through others

· Strong knowledge and proficiency with spreadsheet and presentation software including Microsoft Office (Word, Excel, PowerPoint)

PRINCIPAL RESPONSIBILITIES

· Support Workplace Strategy and Change Management team to create and implement effective change management strategies to ensure successful and lasting change.

· Apply a structured methodology and lead change management activities

· Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

· Lead communication efforts as part of an overall change management strategy

· Complete change management assessments

· Identify, analyze, prepare risk mitigation tactics

· Identify and manage anticipated resistance

· Consult and coach project teams, as needed

· Support training efforts, as needed

· Support and engage senior leaders

· Evaluate and ensure user readiness

· Track and report issues

· Define and measure success metrics and monitor change progress

· Participate in the development of presentation materials; ensuring the final product is clear, succinct, delivers a powerful message and addresses client questions and goals

· Create materials using Microsoft PowerPoint, Excel, and other applicable presentation tools

· Manage project time and respond to team requests in a timely manner, meeting all team and project deadlines

· Participate actively in the research and development of white papers and industry reports

· Seek out and suggest ways to apply new industry tools/technology to current projects

· 20-40% travel at times

· Other job duties as assigned

PHYSICAL CONDITIONS

While performing the duties of this job, the employee is regularly required to travel from floor to floor and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to sit or stand for prolonged periods of time; regularly use hands to operate office equipment including, but not limited to, telephones, computers, and printers; regularly required to walk, talk, and hear.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $76,500.00 - $90,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”