What You’ll Do • Drives technology design, implementation, execution and/or optimization for customer projects/accounts. • Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes • Assists customers with integration and implementation of tools, systems and service assurance • Supports presale activities and translate business requirements into solution design • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues • Creates and delivers customer collateral, portals, documentation and knowledge transfer • Aligns technical deliverables to customer business outcomes • Drives customer technology transitions, influencing solution architectures and services • Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals. Who You’ll Work With CX is a team of extraordinary technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores. Who You Are Mandatory requirements: • Typically requires BSc Computer Science or equivalent 5+ years of relevant work experience. • Experienced in customer-facing roles including pre-sales and/or service delivery roles. • Deep knowledge on L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP). • Strong Nexus platform knowledge and hands-on experience. • Experience in designing Data Center solutions from traditional DC standalone Nexus design to VXLAN Fabric-based SDN solutions demonstrating Single-Site Fabrics, ACI MultiPod & Multisite Fabric architectures. • Technical understanding and experience on DC solutions involving network services appliances (Firewalls, IPS, load balancers, WAN optimizer appliances) from a network integration perspective. • Technical knowledge and understandings of cloud computing involving multiple cloud providers like AWS, Azure, Google. • English speaker Nice to have requirements: • Knowledge of software programmability, automation, orchestration, and/or virtualization is desired. • Data Centre related certification (CCIE, CCNP VCP, etc.)- • Greek speaker. Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco #LI-SF1 Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.