Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

Would you enjoy leading a team in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can demonstrate the value of Workday solutions to our customers and mentor less experienced team members? The Workday Success Plans (WSP) team works directly with customers through targeted micro consulting engagements to help solve their business needs. As a trusted advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot, and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Our team of professionals have a broad and deep understanding and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. If you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!

In addition to delivering Workday Success Plans services, responsibilities include:

Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization

Deployments including full deployment of Workday features

Conducting research to ensure understanding of customer questions and related Workday concepts

Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks

Troubleshooting product configuration provide optimal product configuration to meet customer business requirements

Completing and maintaining product expertise and Workday certification(s) along with familiarity with Workday roadmap

Keeping up to date with industry practices and the ability to engage with our customers on those topics

Energetically recruit, develop, lead, and retain a diverse team of consultants supporting Workday’s Human Capital Management, Payroll, Absence, Time Tracking and Finance products.

Promote a team-oriented, ambitious, and innovative work environment while maintaining and continuously improving the consultant onboarding, performance management, and career development process

Drive team and individuals to provide the best customer satisfaction in the industry to deliver on customer satisfaction, references, utilization, and margin objectives

Contribute to the strategic direction of the organization through leading and participating in internal initiatives that help drive the creation of new programs to drive customer feature adoption

About You

Basic Qualifications

10+ years of Functional or Consulting Experience in Human Capital Management (HCM), Payroll, or Financial related software solutions or systems

5+ years of experience leading teams as a people manager and/or leading an implementation team working with Workday, SAP, Oracle, PeopleSoft or similar cloud based applications.

Bachelor's degree or equivalent experience required. Advanced degree preferred.

It is essential to be bilingual in Spanish and English

Other Qualifications

Workday certification in at least one of the following: Workday HCM, Workday Financials, Workday Payroll

Ability to gain a thorough understanding of Workday concepts as new features are released

Ability to distill sophisticated concepts into understandable presentations for our customers

Ability to multitask and work on multiple engagements and deliverables simultaneously

Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making

Ability to travel up to 10%

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!