Management Level

Job Description & Summary

Kia ora, 

It’s an incredibly exciting time to join PwC New Zealand. We’re investing in the digital upskilling of all our staff, putting technology at the forefront of our solutions. Put your skills to work in new and unexpected ways, powered by the latest technology.   

Ngā Kōrero mo tēnei tūranga / About the role

Salesforce’s industry-leading Customer Relationship Management (CRM) platform, combined with PwC’s deep expertise, global reach, and industry specialisations, supports organisations to connect with people in more meaningful, profitable, and customer-centric ways. Together, we focus on transforming today’s businesses by applying our collective experience, expertise, and capabilities to optimise value and deliver lasting results.

PwC New Zealand is seeking a seasoned Salesforce Architect to join our dynamic Customer Transformation team in Tāmaki Makaurau / Auckland. You will bring your knowledge and assist in solving the most important problems for our clients. You will take a best practice Salesforce architecture view to all transformation projects. 

Key responsibilities of this role include: 

Develop architectural blueprints, detailed documentation and developer briefs for proposed solutions.

Design integration architecture between Salesforce and legacy systems for our clients. 

Estimate delivery of both Salesforce and integration solutions. 

Ensure all PwC processes and Risk activities are completed according to PwC Global and Local standards.

Collaborate with clients to understand their business needs and translate them into effective Salesforce and Enterprise Solutions. 

Build long lasting client and team relationships.

Identify, support and drive opportunities with existing and new clients within a team environment.

Provide strategic guidance and best practices to ensure system integrity and operational effectiveness.

Technical Leadership for our team and across our portfolio of clients driving best practice solution leadership 

Leverage AI where possible to accelerate  efficiency, accuracy and consistency for project delivery.

Mentor and support junior team members, fostering a culture of continuous learning and improvement.

Stay abreast of the latest industry trends, tools, and technologies to drive innovation.

Ngā pūkenga kei a koe / Skills and experience

Minimum 6 - 8 years of experience in Salesforce ecosystem

Been involved in at least 10 implementations of Salesforce preferably within Enterprise size clients.

Experience in the Financial Services sector and/or Utilities sector

A solid list of Salesforce certifications. Application and System architecture certifications are desirable. 

A degree in Computer Science, Information Technology or related field. 

Experience in building and deploying complex integrations or Salesforce solutions 

Proficiency in Apex, Omnistudio, Lightning Web Components, and Salesforce integration tools.

Experience in designing and implementing  CI/CD deployment pipelines

Excellent understanding of CRM architecture, integration, and functional configuration.

Experience working in an agile environment and familiarity with project management tools (e.g., Jira, Confluence).

Excellent problem-solving, analytical, and communication skills.

Proficiency leveraging AI and proven experiences using AI in a work context. 

Ability to communicate technical concepts in plain English to clients and colleagues.

Ability to travel within New Zealand as needed.

Customer-friendly attitude with a focus on building strong client relationships.

Team player with a proactive approach to problem-solving and continuous improvement.

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

Unrivalled level of access to industry expertise, both locally and through our wider global network of member firms, where you’ll be enabled by cutting-edge technology.

A cash contribution to enable you to set up your home work space. One way we support your flexible working.

An annual cash contribution to spend on items or activities that support your wellness.

PwC shows care to employees by providing life and income protection as part of our total remuneration package.

PwC's paid parental leave applies to all parents regardless of gender, so all our employees can be involved with raising their children

Enhanced leave capabilities - an opportunity to purchase additional leave and two staff recognition days available each year.

Digital upskilling through our Digital Academy.

Mo te aha tāu e tatari ana? / What are you waiting for?

Hit the Apply Now button! If you still need some convincing and want to learn about how you can grow and shine in your career at PwC, visit https://www.pwc.co.nz/careers.html  

Mana motuhake / Independence

Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

Please note for internal purposes this role would be recognised as Customer Transformation - Associate Director grade

Travel Requirements

Available for Work Visa Sponsorship?

Job Posting End Date