Conshohocken, PA, USA
4 days ago
Consumer & Customer Insights Leader
Candidate profile (title) Why we will love you Candidate profile (text) - Default language • Formal qualifications in computer science/data analytics, business management or equivalent
• Minimum 10 years of experience in consumer and customer insights and data analysis as well as delivering results
• Minimum 5 years of experience in leading and influencing co-workers
• Experience from retail, preferably home furnishing sector
• Experience in planning, driving output and measuring performance
• Experience building and leveraging consumer segmentation
• Proven strong analytical and research skills
• Strong data visualization and presentation skills
• Experience in using quantitative and qualitative research and internal data

JOB TYPE: Permanent, Full-time
BENEFITS ELIGIBLE: Yes
Hybrid workplace: 3 days in the SO and 2 days remote
Salary Range: $105,190.00-$156,291.00

"Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role." Key responsibilities (title) What you'll be doing day to day Key responsibilities (text) • Build recommendations for the C&CI (Consumer & Customer Insights) Manager and other key stakeholders within and outside Commercial based on consumer and customer insights
• Provide relevant consumer and customer insights to the relevant teams to support problem solving
• Champion delivering a seamless, convenient and rewarding end to end shopping experience to maximize conversion and selling more across all channels
• Collect and synthetize consumer, customer, brand data and internal data to contribute with
recommendations and to inform decisions
• Adopt and implement global tools, methodologies and solutions, and create new where necessary
• Support a number of Selling and Customer Experience teams as well as stores based by providing relevant insights on the workload division set by the C&CI Manager
• Act as a member of the C&CI team and proactively contribute to C&CI plan/output in order to deliver to the common objectives and goals
• Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact
• Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA Team vision ( title) Together as a team Team vision (text) To drive creation and sharing of actionable consumer and customer insights to enable better informed strategies, plans and decisions in the local market. Let's connect Apply now! Let´s connect At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!


•     Generous paid time off, holiday and sick time
•     WiselyPay – get earned wages up to two days early
•     Paid parental leave (up to 16 weeks)
•     KinderCare tuition discount
•     Retirement and bonus plans
•     Co-worker discount, meal deal, and referral bonus
•     Pet insurance program
•     Education assistance and learning programs
•     Safety shoe reimbursement
•     24/7 telehealth visits
•     Dental and vision plans
•     Medical and Rx plans (must work min. 20 hrs/wk)
•     A fun and inclusive work environment
The starting rate/ salary for this position ranges from 105190 USD to 156291 USD and will be based on relevant work experience.
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