Gurgaon, Haryana, India
3 days ago
Consumer Experience Representative

ABOUT THE ROLE AND OUR TEAM:

The Ecommerce team in India supports the US Ecommerce in different functional areas such as merchandising, customer excellence (envelope design, order edits and approvals for printing) and invitation designing. As a part of consumer excellence, our team works on the orders sent across by couples for their invitation envelopes. We are looking for a capable individual with the ability to achieve 100% of daily productivity while maintaining stellar accuracy. 

RESPONSIBILITY:

Completing day-to-day orders received for envelopes within 24 hours TAT Edit/update the existing envelope orders as per the customers’ suggestions  Send proofs of completed orders to the customers Check the quality of the envelope order worked on by you or other team members 

SUCCESSFUL CANDIDATES HAVE:

Fluent in English & Hindi  Basic knowledge and fluency of MS Excel and Internet  Fast learner and multi-tasker  Execution of work in a timebound manner  Team player with a positive attitude to help drive team targets  Attention to detail  Graduated from a recognised institute/university
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