Consumer Services Representative with Dutch, English, and a third language (French, Arabic or Italian)

Job Description

Contract is a 6-months temporary contract with possibility for extension and has a notification of up to 1 month from both sides *

The role

As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story.

In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.  

In this role you will represent Kimberly-Clark to the clients, by providing excellent customer service. You will Ensure that all consumer contacts are handled effectively, efficiently, and promptly to promote consumer satisfaction and to promote Kimberly-Clark products and services. You will ensure all Regulatory and GDPR processes are adhered to.

About Us 

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.  

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. 

Led by Purpose. Driven by You. 

About You 

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. 
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

In one of our consumer service role, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:  

Fluent in English, Dutch and 1 extra language (either French, Arabic or Italian) / written and spoken.Have a stable, private, and secure internet connection for work at a quiet home set-up.Ability to work and to stay calm under varying degrees of pressure.Excellent interpersonal skills, excellent written skills, and telephone manner.The drive to provide world class customer & consumer service.Ensure that all consumer contacts are handled effectively, efficiently, and promptly to promote consumer satisfaction and to promote Kimberly-Clark products and services.

Total Benefits 

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.   Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.    Pension: Kimberly-Clark’s pension Plan the Retirement & Wealth Saving Plan.Plus, Many More…

To Be Considered 
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.  

In the meantime, please check out the careers website.  

And finally, the fine print…. 

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Primary LocationUnited Kingdom- Flexible Location

Additional LocationsBelgium -Flexible Location, Netherlands -Flexible Location

Worker TypeEmployee

Worker Sub-TypeFixed Term (Fixed Term)

Time TypeFull time