We are looking for a detail-oriented and technically proficient CMS Specialist to manage and support our Content Management System (CMS) operations. The ideal candidate will play a critical role in authorizing and setting up user profiles, training content authors, and providing first-line support. This role will also support the development and implementation of content strategies, ensuring that content is accurate and properly formatted before publication. The CMS Specialist will work closely with various corporate functions and will be responsible for testing the AEM application, including new features and functionalities.
Key Responsibilities:
User Management:Authorize and set up users and user profiles for editors and approvers within the CMS.Manage user permissions and ensure that users have appropriate access levels based on their roles.Training and Support:Train web-content authors on how to effectively use the CMS, ensuring they are comfortable with creating, editing, and publishing content.Provide first-line support for content authors, troubleshooting issues and providing guidance as needed.Develop and maintain training materials and documentation to support ongoing user education.Content Strategy Support:Collaborate with corporate functions, such as Public Affairs, to support the development and implementation of content strategies.Ensure that content is accurate, appropriately formatted, and meets brand and style guidelines.Perform final quality assurance (QA) checks before content is published, ensuring it displays correctly across all platforms and devices.Testing and QA:Test the AEM application, including new features and functionality, to ensure they meet business requirements and function as expected.Work closely with development teams to report and resolve any issues identified during testing.Provide feedback and suggestions for improving the CMS user experience and functionality.Required Skills and Qualifications:
Technical Expertise:Hands-on experience with CMS platforms, particularly Adobe Experience Manager (AEM).Strong understanding of web technologies, including HTML, CSS, and basic JavaScript.Familiarity with QA processes and testing methodologies.Content Management:Experience managing content workflows, including setting up users and roles, and managing permissions.Strong attention to detail with the ability to ensure content is accurate, consistent, and properly formatted.Training and Support:Experience in training and supporting users on CMS platforms, with the ability to explain technical concepts to non-technical users.Strong communication skills, both written and verbal, with the ability to create clear and concise training materials.Analytical and Problem-Solving:Proactive problem-solving skills with a focus on continuous improvement.Ability to identify and troubleshoot issues within the CMS and work collaboratively to resolve them.Education and Experience:
Bachelor’s degree in Information Technology, Web Development, Digital Media, or a related field.3+ years of experience working with CMS platforms, with a focus on user management, training, and content QA.Experience with Adobe Experience Manager (AEM) is highly preferred.Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
2 - Professionals (EEO-1 Job Categories-United States of America)