This position reports to
Customer Support Manager
Your role and responsibilitiesIn this role, you will have the opportunity to support the deployment of the continuous improvement strategy for a local organizational unit, including promoting a culture of continuous learning and improvement. Each day, you will mentor and coach teams to achieve operational excellence and drive improved results. You will also showcase your expertise by deploying and leading projects to improve and sustain local business performance.The work model for the role is: #LI-HybridThis role is contributing to the Electrification Distribution Solutions division in San Luis Potosi. You will be mainly accountable for:•\tEscalating to relevant stakeholders, as necessary, to remove roadblocks that prevent the successful implementation and adoption of continuous improvement initiatives at local level and helping facilitate cases of conflicting priorities in collaboration with cross-functional teams.•\tEnsuring the continuous improvement approach and strategy deployed at local ABB unit level is aligned with the global strategy.•\tFacilitating significant improvements with respect to safety, quality, delivery, inventory, and/or cost targets, meeting customer and stakeholder commitments in collaboration with local leadership.•\tProviding training support by developing and maintaining training modules and toolkits aligned with business needs in collaboration with management at local level.•\tDevelop of PowerBI Tools, metrics and creation of reports using SAP and other related systems.
Qualifications for the role\tBachelors degree in Informatics, Information System, Computer Systems\tNew graduate - 2 yrs experience using PowerBI to develop process mining\tExcel knowledge (Vlookup, Macros)\tSAP or similar ERP experience\tAdvanced English\tKnowledge of Salesforce (desirable)
What's in it for you?Coaching and mentoring from senior leaders and colleaguesGet motivated by continuous improvement in what we do and how we do it, bring your know-how.Be yourself: join one or many of our Employee Resource Groups and make a difference!BenefitsPaid and Unpaid leave opportunitiesLife insuranceAccident insuranceRetirement planWellbeing programDental insurance Flex days Employee Assistance Program (PAE) Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)More about us
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory