OBJECTIVE

This position is primarily responsible for maintaining and billing all contract customer accounts, reviewing accounts receivable customer postings and collection activities for janitorial contract accounts.

ESSENTIAL FUNCTIONS

• Working closely with Operations staff to ensure timely and accurate contract and janitorial extra charge billing and related independent contractor pay. This includes invoicing activities and accounts payable entries in the Accounting system.

• Maintaining accurate Contract database for contract details including: setup, cancellations, increases, decreases, or operational assignments

• Following up with customers on account collections, with the goal of establishing payment terms while preserving client relations. This includes written and telephone conversations.

• Entering notes related to customer collection activities in Clever Credit.

• Maintaining collections goals as set by the management team

• Be able to accurately answer customer account related questions and effectively communicate with customers

• Other accounting duties, as needed

• Periodically review position related policies and procedures and recommend improvements where needed