Contract Analyst **General Information** Press space or enter keys to toggle section visibility City Montréal, Saint John State/Province New Brunswick, Quebec Country Canada Department ORDER ENTRY & INSTALLATION Date Wednesday, March 5, 2025 Working time Full-time Ref# 20035200 Job Level Individual Contributor Job Type Experienced Job Field ORDER ENTRY & INSTALLATION Seniority Level Associate Currency CAD - Canada - CA Annual Base Salary Minimum 50,940 Annual Base Salary Maximum 101,880 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers (https://www.xerox.com/en-us/jobs) . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search (https://xerox.avature.net/en\_US/careers) . **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) FONCTIONS ESSENTIELLES: En tant qu'analyste de contrat (CA) au sein du centre de support des contrats, le CA est responsable de la facilitation, de la coordination et de l'administration des commandes des clients, depuis la signature de la commande jusqu'à la facturation initiale du contrat. Tout en travaillant dans un environnement en évolution rapide et en gérant de multiples priorités, l'AC doit s'assurer que les commandes signées par les clients de Xerox respectent les directives de l'entreprise et que la facture initiale envoyée au client externe est exacte. Le CA assure l'interface avec l'organisation commerciale de Xerox, l'équipe de tarification, les centres de distribution et l'administration client de Xerox pour accomplir leurs tâches de manière efficace et efficiente, ainsi que pour garantir la satisfaction des clients internes et externes. CA aide également les équipes commerciales de Xerox à soumettre des commandes juridiquement valides répondant aux exigences de Xerox et des clients. + Analyser le contrat et s'assurer de la conformité de tous les aspects : juridique, financier et tarification par politique (SEG), configuration des équipements, etc. + Saisir les commandes d'équipement dans le système informatique et enquêter sur tout problème. + Interface avec l'équipe de tarification, les contrôleurs, l'organisation d'approvisionnement et de logistique de Xerox, garantissant la validité des commandes d'équipement et la disponibilité de l'équipement. + Fournir un soutien aux demandes de renseignements sur les processus au personnel des ventes et des services ainsi qu’à l'administration et du siège social. + Aider à la gestion de divers rapports (OTT) + Établir la satisfaction client à chaque transaction + L'analyste de contrat doit s'assurer que les exigences de contrôle interne et les règles de constatation des revenus sont appliquées. COMPÉTENCES: + Capacité à gérer plusieurs priorités simultanément avec un sentiment d'urgence + Analytique et bon en mathématiques + Excellentes compétences organisationnelles, capable de gérer un volume élevé de courriels et une grande attention aux détails + Apprenant rapidement avec la capacité de conserver et d'appliquer ses connaissances + Compétences interpersonnelles et de communication supérieures + Attitude autonome et capacité à travailler de manière indépendante dans des situations à haute pression + Compétences en informatique/clavier avec une connaissance confortable de Windows et des applications associées + Doit être bilingue (français et anglais) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ESSENTIAL FUNCTIONS: As a Contract Analyst (CA) in the Contract Support Center, the CA is responsible for facilitating, coordinating, and administering customer orders, from order signing to the initial invoicing of the contract. While working in a fast-paced environment and managing multiple priorities, the CA must ensure that orders signed by Xerox customers meet company guidelines and that the initial invoice sent to the external customer is accurate. The CA interfaces with the Xerox Sales Organization, Pricing Team, Distribution Centers, and Xerox Customer Administration to complete their tasks efficiently and effectively and guarantee internal and external customer satisfaction. The CA also supports the Xerox sales teams in submitting legally valid orders that meet Xerox and Customer requirements. + Analyze the contract and ensure all aspects are compliant: legal, financial, pricing per policy (SEG), equipment configuration, etc. + Enter equipment orders into the computer system and investigate any issues. + Interface with Pricing Team, Controllers, Xerox Supply and Logistic organization, ensuring equipment order validity and equipment availability + Provide process inquiry support to Sales and Services personnel as well as Customer Administration and Head Office co-suppliers + Assist in the management of various reports (OTT) + Establish Customer Satisfaction with each transaction + Contract Analysts must enforce internal control requirements and revenue recognition rules. SKILLS: + Ability to manage multiple priorities simultaneously with a sense of urgency + Analytical and good in math + Excellent organization skills, ability to manage a high volume of emails, and keen attention to details + Fast learner with the ability to retain & apply knowledge + Superior interpersonal and communication skills + Self-starter attitude with the ability to work independently in high-pressure situations + Computer / Keyboard skills with a comfortable knowledge of Windows and related applications + Must be bilingual (French and English) Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.