Contract Manager Job ID 191750 Posted 16-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Facilities Management Location(s) Dublin - Dublin - Ireland **About the Role:** As a CBRE Operations Management Sr Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a large region or high-profile client. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies. **What You'll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Prepare complex reports for revenue, expenses, and other business metrics. Improve financial performance by making recommendations based on reporting data. Direct the monthly forecasting process for assigned clients or regions. + Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines. + Identify the approach to data clean-up when issues are identified. + Partner with national teams and departments to identify and implement organizational “best practices. + Develop and execute training programs, business processes, and system training programs. + Approve all communications of policies, procedures, and initiatives prior to distribution. + Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. + Identify and solve technical and operational problems of complexity. + Understand and recognize the broader impact across the department. + Improve and change existing methods, processes, and standards within the job discipline. **What You'll Need:** + Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills and an advanced inquisitive mindset. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)