Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. **We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.** We are looking for a _Contract Manufacturing Service Technician_ who will be responsible for ensure excellence in the execution and follow-up of contracts, guaranteeing customer satisfaction and effective collaboration with internal areas. This role acts as a connector between the industrial and commercial sectors of the organization, as well as with its strategic customers. He/she will work to drive mutual growth and continuous improvement based on the values of integrity, transparency and commitment to quality that define Grifols. **What your responsibilities will be** + Follow-up and support to third parties and Management related to fractionation service contracts. 1. SAP entry of system orders, tracking and reporting linked to the entire maquila invoicing process (SOX if applicable). 2. Review of the coverage of the budgets of the contracts signed with the various centers. 3. Review of new contracts and preparation of the contract summary table. 4. Report to the customer the documentation related to the manufacturing service. + Follow-up of productions derived from fractionation service (Maquila). 1. Inventories Maquila centers 2. Maquila availability forecast. 3. Internal coordination of the different departments (Production, Technical Area, etc.) involved for its correct development and coordination with Production Control for the optimization of production processes. + Customer Service: 1. Manage the Grifols Plasma Management Service web platform and share all information related to the fractionation process associated with the area (inventories, invoicing, product delivered, savings, SNS, 3-month forecasts, manufacturing notifications, factory reports, etc). 2. Management of specific requests from the health services to which the toll manufacturing service is provided. 3. Management of Grifols Movaco's sales team information needs associated with toll manufacturing services. **Who you are** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). + Bachelor's degree in engineering (preferred) or Bachelor's degree in business or a related field. + Minimum of 2 years of experience in a similar roles related to manufacturing planning, production control, customer service and/or purchasing. Desirable in a global environment and/or in the pharmaceutical industry. + High level of English. + Communication abilities. + A standout project manager with an eye for detail and deadlines. + Professional and team oriented. + Must be proactive, results oriented and have strong attention to detail. + Self-starter with strong work ethic and the ability to exercise good judgment. + Ability to effectively prioritize and manage multiple tasks to meet targeted deadlines. + Strong interpersonal skills with the ability to interact with personnel at all levels in a team environment. + Proficiency in MS Office. + SAP is a plus. **What we offer** It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment. Information about Grifols is available at www.grifols.com. If you are interested in joining our company and you have what it takes for such an exciting position, then don’t hesitate to apply! We look forward to receiving your application! Grifols is an equal opportunity employer. **Flexibility for U Program:** Hybrid Model **Flexible schedule:** Monday-Thursday 7-10 to 16-19h and Friday 8-15h. **Benefits package** **Contract of Employment:** Permanent position **Location:** Sant Cugat del Vallès www.grifols.com \#LI-LS1 Learn more about Grifols (http://www.grifols.com/es/web/international/home) **Req ID:** 517362 **Type:** Indefinido tiempo completo **Job Category:**