Description AWS’s growth is driving a rapid expansion of its contract operations team and has the need for a detailed, process orientated individual who will support contract onboarding for our Shared Services contracting team. This will include managing multiple defined processes, ensuring data integrity within our systems, and communicating frequently with various teams. The successful candidate must be a strong communicator, be detail oriented, have the ability to manage multiple tasks simultaneously, and thrive in a dynamic, quickly changing environment. AWS has a strong culture of data-driven decision-making requiring timely, accurate, and actionable intelligence that delivers significant business value.Supported contracts will deliver business value by ensuring all custom terms are captured and documented appropriately. This is a wonderful opportunity to help build a team to better service our customers while ensuring all supported workstreams are supported efficiently and accurately. Key job responsibilities • Own the process of supporting various workstreams, facilitating communication between key stakeholders, and onboarding agreements into contract management systems. • Act as a resource for in-house reporting, including operational volume forecasts, pipeline summaries, and metric tracking • Actively drive process and system improvements • Proactively identify and implement data improvements, enhancements, and system customizations that meet business requirements • Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems • Proactively identify and implement operational improvements, enhancements, and system customization that meet business requirements • Communicate effectively across all related channels to ensure transparency of process About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications •Bachelor’s Degree •2+ years of relevant professional experience •1+ years of experience in contract creation/review, very comfortable with contractual verbiage •1+ years Business analysis and functional experience with quantitative, analytical, and organizational skills Preferred Qualifications •Diverse professional experience, including contracting, process improvement, and project management •Experience supporting sales and/or tech teams •Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams •Track record of being detail-oriented with a demonstrated ability to self-motivate and deliver projects •Ability to work through ambiguity and competing interests •Strong attention to detail and excellent problem-solving skills Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.