Grand Rapids, Michigan, USA
15 hours ago
Control Desk Coordinator - Part Time
Employment Type:Part timeShift:Day Shift

Description:

Schedule | Hours:

20 hours per week9-12 hour shifts, Day shift - variable hoursOne holiday per yearEvery 8th weekend

Position Summary:

The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed, and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.

What the Control Desk Coordinator | Radiology will do:

Greet patients, confirm information, process paperwork, and prepare them for exams.Verify physician orders and clinical info, ensuring accuracy for exam scheduling.Digitize, print, and distribute reports, CDs, and images to relevant parties.Monitor patients in the department, addressing needs and responding to emergencies.Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.Train new staff and maintain departmental organization.Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.Verify requisitions for coders and resolve discrepancies by contacting physician offices.

What the Control Desk Coordinator | Radiology will need:

High School graduate or equivalent. Certification or re-certification in Cardio Pulmonary Resuscitation (CPR) within three months of hire.One year of clerical and patient work related experience or vast knowledge of hospital setting. Preferred: Previous experience with managing an office setting or care of patients.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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