Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.

As a Control Management Associate within our Business Operations team, you will be tasked with maintaining a sustainable and disciplined end-to-end control environment for our line of business. Your responsibilities will include identifying and escalating issues promptly, and collaborating with the Business to ensure timely remediation of these issues. You will also assist in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities:

Partner with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

Required Qualifications, Skills and Capabilities:

Bachelor’s degree or equivalent experience required 3+ years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)