The Global Functions Control Testing Utility is responsible for the testing of controls that are designed and executed by the Citi’s Global Functions teams such as Finance, HR, Operations, Technology, COO & ESPA as well as the CBNA Legal Vehicle. This position reports to the Global Functions Controls Testing Automation Head, within the Global Functions Control Testing Utility; and is an execution-oriented individual contributor position accountable This is a strategic and execution-oriented management position which along with Peers and the Global Functions Controls Testing Automation Head, is accountable for end-to-end controls testing i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls testing. This role will focus on improving the effectiveness and efficiency of Controls Monitoring and Testing across Global Functions Controls by increasing the level of Automation in Controls Testing across the in-scope controls. The Controls Testing Automation leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in Controls Testing and adapts them for application within their own job and covered businesses and functions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. **Responsibilities:** + Supports the Global Functions Controls Testing Utility by providing support on control design assessment and being responsible for designing automated testing tools. + Serves as key subject matter expert on control testing automation initiatives and provides automation support when team is assessing an automated control design. + Owns the control testing automation pipeline management, being responsible for agreeing priorities, escalating any blocks and continuously forecasting the work effort. + Engages business owners to review Activities-Risk-Controls and gain a thorough understanding of the expected control testing tool, analyzing and defining an executable process. + Conducts research as required on data availability, including location, quality, completeness, format and access needed for the target data. + Maintains relationships and drives accountability with directs, partners, and stakeholders to drive control testing's success in support of the business's strategy. + Handles control testing automation interactions with senior managers at Director or Managing Director levels. + Defines user acceptance testing ahead of rollout with clear success criteria. Validates the reports that are provided by the automation team on an escalated basis, determining if the results are acceptable and as planned for the tool. + Performs a hand-off to testing analysts and makes sure that their directs are reviewing related control testing procedures for accuracy. + Serves as liaison with testing analyst and automation team on any escalated post-implementation issues that may occur with the automation. + Maintains the automation dashboard, ensuring timeliness and quality of projects being delivered. + Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. + Supports other relevant work efforts of the department where needed and as directed by their manager. **Qualifications:** + 10+ years relevant experience, 4+ years in Risk & Controls roles, 5+ years of automation and technology experience either in Finance, Operations, Technology or Enterprise Funcctions. + Subject matter expert on data management and reporting. + Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes. + Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint. + In-depth experience with tools such as JIRA, FDR, IBS, Eclipse, and Workflow Management tools preferred. + Effective communication skills. + Excellent people and relationship management skills with the ability to influence others and foster a sense of collaboration. + Exemplary analytical skills with demonstratable continuous improvement mindset. + Independent thinker and able to perform a credible challenge of businesses/functions. + Ability to work effectively on virtual teams, including across different geographies and time zones preferred. + Experience of Agile methodologies and human-centered design an advantage. **Travel Requirement:** + Less than 10%. **Education:** + Bachelor’s/University degree **Primary Locations:** + Irving, Tampa, Jacksonville, Florence. ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** Business Risk & Control ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $103,920.00 - $155,880.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 04, 2024 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 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