Pittsburgh, PA, US
11 days ago
Convention Services Manager
Welcome page Returning Candidate? Log back in! Convention Services Manager Property Wyndham Grand Pittsburgh Downtown Posted Date 14 hours ago(2/25/2025 1:59 PM) ID 2025-371981 Location US-PA-Pittsburgh Category Catering/Conference Services Type Regular Status Full-Time Company : Name Aimbridge Hospitality Job Summary

$500 Hiring Bonus! The Convention Services Manager is responsible for attainment of assigned convention/event goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotel’s revenue meeting planner satisfaction scores and food and beverage goals for one or more assigned properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Responsibilities

QUALIFICATIONS:

High School diploma or equivalent required; previous convention/event and catering sales experience preferred.Demonstrate creativity and knowledge of food and beverage/events desired. Must have a valid driver’s license for the applicable state.Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.Experience with professional selling skills desired: opening probing supporting closingMust be proficient in general computer knowledge especially Microsoft Office productsMust be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills 

RESPONSIBILITIES:

Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage goals. Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property. Monitor and evaluate trends within your market segment.Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.Develop a full working knowledge of the operations and policies of the hotel and applicable departments.Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.Ensure changes are communicated timely to impacted departments/operations leaders. Maintain strong visibility in local community and industry organizations as applicable.May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.Attend daily/weekly/monthly meetings and any other functions required by management.Perform any other duties as requested by the General Manager or Director of Sales.  Property Details

Welcome to Wyndham Grand Pittsburgh Downtown! 

As Pittsburgh’s largest hotel with 712 rooms, Wyndham Grand Pittsburgh Downtown offers the perfect blend of modern comfort and stunning city views. Located in the heart of the city, right along the scenic riverside, our prime location puts you just a short walk or quick ride away from top attractions like Point State Park, the Cultural District, stadiums and more!

Convenient Transportation
Getting around is easy with public transportation options nearby, including bus and light rail – perfect for commuting or exploring the city!

Perks for the Team
We take care of our team! Enjoy free meals for every shift and free beverages all day long. Plus, our comfortable break room makes it easy to recharge. We offer a comprehensive benefit package to full time associates that includes medical, dental, vision, short term disability, paid time off plus much more!

Team Culture
At Wyndham Grand Pittsburgh Downtown, we foster a supportive and inclusive team culture. We love celebrating team wins with fun events and team-building activities! We value respect, collaboration, and fun, encouraging growth, celebrating achievements, and making sure everyone feels valued and appreciated.

Join us and be part of a dynamic team in one of Pittsburgh's most iconic hotels!

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more detailsMedical Dental and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement Plan Options Apply for this positionApplyEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Application FAQs

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