POSTION SUMMARY:

The purpose of this position is to prepare and provide food service to residents in a cost-effective, efficient manner to safely meet residents’ needs in compliance with federal, state and local requirements.

EDUCATION REQUIREMENTS:

High School Graduate or Equivalent. Must successfully complete all testing when/as required by State law.

EXPERIENCE REQUIREMENTS:

Previous experience as a cook.

JOB KNOWLEDGE:

Must be able to assist in all areas of the Dietary Department.

DUTIES OF POSITION: Customer Service Present a professional image: Exhibits a manner that is cordial and respectful. Conservative, appropriate dress, and good personal hygiene. Communicate effectively: Timely, attentive, respectful, and clear communication whether verbal, written or body language. Displays control and calmness in all situations. Maintain privacy and confidentiality: Respecting others’ rights, shares only what others need to know and in only appropriate places, not in public areas or near others without a need to know. Anticipate needs, demonstrate initiative, and strive to exceed expectations: Empathize with those who are in need. Seek ways to be helpful to residents, visitors, and the company. Provide superior service by focusing on our customers. Be an ambassador for your organization: Be positive and caring as a representative of the Company. Be a team player: Support your fellow employees; share your time and talents; be respectful and helpful. Welcome the new member of the department/ unit. Know the organization: Seek information; share it with others; always be a resource. Know who is responsible for each area of the Company with whom interaction is needed. Assume responsibility for cleanliness: Observe all rules regarding eating. Leave all areas clean and neat. Promote safety. Take ownership of complaints: Listen with genuine sincerity, apologize, resolve or report complaint to someone who can resolve the complaint. Celebrate Success: Acknowledge your own as well as others’ successes. Be proud!! Participate in departmental or organizational activities. Mission and Values Shows compassion for others and commitment to helping those who needs assistance. Follows compliance program, is sensitive to ethical and compliance issues and appropriately addresses such issues. Quality of Work Uses integrity, good judgment and problem solving skills in making decisions. Produces high quality documentation as evidence by the following: Handle and prepare food in a sanitary manner. Prepare food which is palatable and appetizing in appearance. Keep work area clean and sanitize work surfaces after food preparation. Follow written menus and recipes. Attend in-service training programs for Food Service employees. Understand and be able to prepare therapeutic diets. Stock food in compliance with dietary policies and procedures. Follow posted menus for food preparation. Assist the food service supervisor to determine the amount and type of food necessary to prepare the daily menus. Prepare residents’ diets in accordance with diet orders and daily menus. Perform other duties as assigned by Management. Takes steps necessary to produce excellent work in any task or job that is assigned.