Santa Cruz, California, US
10 days ago
Cook - Franchise

This job posting is for employment at an independently owned and operated franchisee of Denny’s.


Cook


Accountability

Reporting to the General Manager and Restaurant Manager, the Cook prepares and presents food to order following company menu and food specifications and timing standards. Adheres to all federal, state, and local safe food handling regulations. Exhibits Denny’s Guiding Principles when interacting with others.


Key Business Areas

A “Key Business Area” is an area of performance in which the Cook must be successful to meet their accountabilities. Successful results in Denny’s Key Business Areas are supported by the following behaviors or actions:


1. Consistently exhibits Denny’s Vision, Mission, and Guiding Principles

2. Prepares, cooks and presents food to order following established company brand standards guidelines and recipe specifications

3. Follows correct prepping procedures, utilizing prep charts; properly stores and rotates perishable stock

4. Maintains proper food temperatures in accordance with Denny’s Brand Standards, federal, state, and local regulations

5. Prepares special orders as requested

6. Maintains stock to shift par levels

7. Correctly calls the wheel when necessary

8. Organizes and maintains work areas, coolers, and storage areas

9. Assists as needed with product inventory and deliveries

10. Cleans and takes proper care of ranges, ovens, broilers, fryers, griddles, utensils, and other equipment

11. Adheres to all safe food handling principles

12. Completes side work and deep cleaning assignments correctly and in a timely manner

13. Possesses strong product and menu knowledge

14. Monitors waste and other food cost controls

15. Addresses complaints and concerns promptly in a courteous manner and notifies the supervisor of any issues

16. Assists service assistants periodically

17. Willingly assists others without being asked

18. Adheres to Denny’s Brand Standards and internal policies and procedures

19. Provides prompt and courteous service and is cordial to all team members and guests


Essential Functions

• Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift; place items on high and low shelves in store rooms, service areas, walk-in coolers, and freezers

• Must be able to bend, stoop, reach, wipe, lift, and grasp

• Must have sufficient mobility to move and operate in confined work area

• Must work inside and outside the restaurant

• Must be able to work with all Denny’s menu products

• Must be able to read tickets, recipes and product specifications, and observe wares for cleanliness

• Must be able to stand and walk throughout a 4 to 8 hour shift

• Must be able to hear well in a loud environment to respond to employee and guest needs

• Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling

• Must be able to work with potentially hazardous chemicals

• Must be able to tolerate extreme temperature changes in kitchen and freezer areas

• Must be 18 years old or older

• Must be able to observe and ensure product is prepared and presented to company Brand Standards

• Must have basic math skills, including understanding of units of measure

• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

• Meets Denny’s uniform and grooming standards and maintains them throughout the shift

• Must be able to pass all required tests and training requirements for the position

• Must be able to work a flexible schedule, including holidays, nights, and weekends

• Must possess excellent guest service skills

• Must be dependable and able to learn basic tasks and follow instructions

• Must possess reasonable ability to communicate in English both orally and in writing

• Must be able to work in a team environment

• Places a value on diversity and shows respect for others


Denny’s Guiding Principles

1. Guests First

They’re more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.

2. Embrace Openness

Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.

3. Proud of Our Heritage

We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.

4. Hungry to Win

At Denny’s, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.

5. The Power of We

Our Denny’s family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.


This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.


Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.


?This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice. 


Additional Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny’s, Inc. This means the independent franchisee, and not Denny’s, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny’s, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not Denny’s, Inc., will be your employer.

This job posting contains some general information about what it is like to work in a Denny’s restaurant, but is not a complete job description. People who work in a Denny’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

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