Job DescriptionMajor Responsibilities:Coordination and management of administrative functions directly supporting patient care.    2)Monitors daily patient flow.    3)Ensures patient / visitor safety and satisfaction.    4)Facilitates patient care conferences and disseminates information to relevant parties.    5)Understands insurance/payer benefits as they impact registration, scheduling of patients.    6)Maintains patient record and administrative record maintenance systems.    7)Facilitates the organization and maintenance of the department filing systems.    1)Coordinates and manages billing, scheduling, and patient registration activities within site of care.Coordination and management of administrative functions to support the facility and site operations.    1)Provides support to Manager/Supervisor    2)Organizes, schedules, and maintains Manager’s/Supervisor's appointments upon request.    3)Maintains an effective and collaborative working relationship with staff.    4)Maintains/Coordinates inventory of office and therapy supplies.    5)Processes/coordinates purchasing of noncapital supplies.    6)Assists in monitoring office budget by maintaining records of expenses.    7)Processes utility repair and maintenance requisitions.    8)Operates office management and automated systems with accuracy and efficiency and is able to troubleshoot and problem solve.    9)Facilitates maintenance of therapy and office equipment; i.e., fax machine, answering machine, personal computer, copy machine, scanner, order entry machines.    10)Assists in mangement of accreditation information and clinician licenses.Coordination and management of administrative functions to support the facility and site operations. (Accountability B continued...)    1)Performs as resource person for internal and external customers regarding procedures and other activities related to the administrative functioning of the site.Participation in site projects / teams / committees.    1)Compiles materials for reports and prepares reports. a) Provides statistical data, graphs, and formats information for special project presentations. b) Collects and inputs data, prepares reports, and performs follow-up functions for site data bases and/or various program outcome measurement tools. c) Obtains/maintains credentialing for specialized programs/systems.    2)Participates in quality improvement and site operation committees.    3)Supports operations in clinical committees/projects.    4)Works closely with the Program Manager, Supervisor and Director to: a) Identify program needs; b) Develop efficient systems to manage information; c) Revise, develop, and implement policies and procedures.Delegation and supervision of daily activities assigned to support staff.    1)Provides orientation to new support staff and volunteers; and assists with orientation of clinical staff and students.    2)Prioritizes and directs activities, goals and work assignments of assigned staff to ensure effective operation of the support services.    3)Provides training and materials to support staff.    4)Provides input to performance management process for Support staff.    5)Coordinates and manages word processsing and Excel spreadsheet processes.Performance of all the responsibilities of an Administrative Secretary II.    4)Produces/revises clinical and operational forms.    5)Photocopies materials as needed or requested    1)Answers and screens telephone calls, takes messages, and refers calls and routine questions to appropriate persons.    2)Composes and/or types correspondence, reports, and minutes of meetings.    3)Coordinates arrangements for meetings, conferences, and seminarsParticipation in personal development.    1)Identifies own career goals and learning opportunities.    2)Attends workshops within the hospital and system.    3)Keeps informed of changes occurring within Rehab Services and Advocate Healthcare.Performance of other duties as assigned.

Education/Experience Required:• 2-3 years related clerical or health care experience
Knowledge, Skills & Abilities Required:• Proficient in word processing • Experience with spreadsheetsCPR Certification AHA BLS within 30 days of hire
Physicial Requirements and Working Conditions:• Ability to work at a terminal/computer and use a mouse and keyboard throughout the work day. • Good time-management skills. • Good ability to adjust and prioritize in changing environment. • Flexible work schedule. • Good interpersonal skills.If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.